West Monroe

JUNE 13, 2022

Sixty-four percent of consumers now view manufacturing as innovative , up from 39% five years ago. Manufacturers need to think beyond the challenges of 2022 and invest in the workforce of 2030. Define who you will be in 2030. Thinking ahead to 2030, manufacturers must be prepared to attract and retain talent from this cohort.

Government 90

Government Culture Leadership Industry 90

InMoment XI

FEBRUARY 9, 2024

It’s driven, in part, by product innovation. A recent survey from PwC found that 64% of automotive dealers believe online sales will comprise 20-40% of all sales by 2030. The automotive industry is in the midst of a huge transformation. At the same time, we’re seeing a massive shift in the way consumers want to browse and buy vehicles.

Automotive 195

Automotive Customer Journeys Chatbots Ecommerce 195

Currency Alliance

DECEMBER 7, 2021

Innovation by retailers during the past 20 months has also ramped up customers’ expectations. Given that fraudsters are quite innovative, a microservices architecture will give you the ability to adapt quickly to new threats and increase your chances of keeping one step ahead. Some of you may end up with competitors you never expected.

Loyalty 52

Loyalty Trends Loyalty Programs Touchpoint 52

CSM Magazine

MAY 6, 2024

billion in 2021 and it’s expected to more than double by 2030. We’ve discussed a few of the technologies and ideas that are pushing food innovation forward in this article, but there’s always more to learn. However, things are changing. The total value of urban agriculture was $137.5

Innovation 52

Innovation Technology Policies Culture 52

Optimove

JANUARY 28, 2025

The future of live betting is poised for explosive growth and innovation. alone by 2030, its clear that this format is becoming a dominant force in the sports betting industry. Its a fast-paced, immersive way to bet that has become a cornerstone of modern sports betting. FAQ #3 – What is the future of live betting?

Sports 59

Sports CRM Gamification Tips 59

Forrester's Customer Insights

SEPTEMBER 30, 2024

In the rapidly evolving financial landscape, banks are facing challenges that require them to adapt and innovate. However, amidst all the changes, the importance of trust remains constant.

Banking 54

Banking Connections Financial Innovation 54

Inbenta

NOVEMBER 3, 2022

Artificial intelligence (AI), Neuro-Symbolic AI , and Natural Language Processing (NLP) are just a few of the many innovations making their way into hospital systems, research labs, and doctor practices. Million by 2030 , growing at a CAGR of 19.16% from 2022 to 2030. Million in 2021 and is projected to reach USD 943.64

Healthcare 96

Healthcare Chatbots Self Service Hospitality 96

Forrester's Customer Insights

JULY 29, 2020

The drivers of the future are evolutions of the past – some playing out now, others that will be far more prominent by 2025 and table stakes by 2030. […]. Forrester’s view on the future of banking is here – examining the changes that we expect to play out over the next decade of retail banking.

Banking 71

Banking Retail Virtual Agent Financial 71

West Monroe

JUNE 25, 2024

The Manufacturing Leadership Council's Manufacturing in 2030 Project dives deep into the opportunities and challenges of data mastery within the industry. The manufacturing industry anticipates a dramatic increase in data volumes by 2030, emphasizing the need for advanced data management strategies.

Industry 52

Industry Data Government Leadership 52

West Monroe

JUNE 25, 2024

The Manufacturing Leadership Council's Manufacturing in 2030 Project dives deep into the opportunities and challenges of data mastery within the industry. The manufacturing industry anticipates a dramatic increase in data volumes by 2030, emphasizing the need for advanced data management strategies.

Industry 52

Industry Data Government Leadership 52

TechSee

JANUARY 30, 2018

It’s a beautiful day in 2030 and I’m relaxing with my entertainment system. “Gareth, the dishwasher seems to be clogged. Please fix it.”. Affirmative sir, will check and repair.”. Great, I’ll be out on the deck.”. I sit up suddenly. Sniff, Sniff. Gareth, are you cooking something? I smell something burning.”.

Entertainment 116

Entertainment Training Data Examples 116

Hero Digital

JANUARY 23, 2019

Omnichannel innovation is now required for all brands in the industry, from direct-to-consumer startups to traditional behemoths. But we believe that disruptive innovation doesn’t have to feel like a science fiction movie or like the industry futurists’ view of what shopping will be like in 2030. But we disagree.

Retail 40

Retail Innovation Omni-Channel Chatbots 40

Peter Lavers

FEBRUARY 6, 2020

In it he explores how market disruption leads to pressurised sales and service environments across sectors, and draws from the findings of the SAS / Futurum “Experience 2030” report to review the trends of digital transformation and insight-driven customer engagement that will continue and increase.

Customer Experience 11

Customer Experience Trends Innovation Software 11

Clarivate

APRIL 14, 2022

Known as Agenda 2030 , it identified 17 Sustainable Development Goals and 169 supporting targets. What are the UN Sustainable Development Goals? In September 2015, the 70th session of the UN General Assembly issued a universal agenda to achieve sustainable development globally. Figure 4: Percentage of papers cited across SDGs.

Analysis 133

Analysis Analytics Government Policies 133

Forrester's Customer Insights

JULY 30, 2020

Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade. By 2030, banking will be invisible, connected, insights-driven, and purposeful.

Banking 50

Banking Connections Innovation Course 50

West Monroe

AUGUST 15, 2023

Emphasizing responsible implementation, the Manufacturing Leadership Council's Manufacturing in 2030 Project explored AI's opportunities and challenges in the industry. Future Impact on Manufacturing AI is here to stay and will significantly impact manufacturing by 2030.

Industry 52

Industry Leadership Government Report 52

West Monroe

AUGUST 15, 2023

Emphasizing responsible implementation, the Manufacturing Leadership Council's Manufacturing in 2030 Project explored AI's opportunities and challenges in the industry. Future Impact on Manufacturing AI is here to stay and will significantly impact manufacturing by 2030.

Industry 52

Industry Leadership Government Report 52

CSM Magazine

SEPTEMBER 19, 2024

CloudInteract announces new senior hires to support UK growth and US expansion, as it sets sights on supporting an industry predicted to grow to over USD 22 billion by 2030. CloudInteract works with businesses to help unlock data insights and enable smarter communication.

Software 52

Software Customer Service Competitive Advantage Omni-Channel 52

Clarivate

OCTOBER 26, 2022

The world’s sustainability challenges provided the impetus for our new report, A study of energy in transition: the role of research and innovation in the world’s shift to sustainable energy sources. Sustainability – a shared, global imperative. Focusing on sustainable energy sources.

Report 52

Report Government Innovation Analysis 52

West Monroe

MAY 18, 2023

According to the Manufacturing Leadership Council’s recent research, Manufacturing in 2030 Survey: A Lens on the Future , 84% of respondents said they expect the pace of digital transformation to accelerate over the rest of the decade. That means more data—and more opportunity to create value from it. Learn More

Data 52

Data Leadership Innovation Analytics 52

West Monroe

MAY 18, 2023

According to the Manufacturing Leadership Council’s recent research, Manufacturing in 2030 Survey: A Lens on the Future , 84% of respondents said they expect the pace of digital transformation to accelerate over the rest of the decade. That means more data—and more opportunity to create value from it. Learn More

Data 52

Data Leadership Innovation Analytics 52

Strativity

MARCH 7, 2023

ChatGPT is a giant leap forward in Al ; capabilities we didn’t expect to see before 2025 or 2030 are available today. He is responsible for Material’s analytics and innovation strategies and has built many of the solutions that guide brand and published media personalization, measurement, effectiveness, and optimization.

Brands 98

Brands Analytics Consumers Technology 98

Solvvy

OCTOBER 12, 2022

CAGR in the chatbot market from 2022 to 2030, reaching $3.411 billion globally. . While artificial intelligence chatbots deliver value today and are poised for impressive growth, remember that artificial intelligence chatbots are a relatively new technology, and innovation continues. . Acumen Research and Consulting predicts a 23.7%

Chatbots 94

Chatbots Self Service Knowledge Base Virtual Agent 94

CSM Magazine

SEPTEMBER 27, 2023

billion in 2030. Another example of how brands can generate additional revenue from embracing metaverse innovation is by attracting sponsors and investors via virtual events or concerts and charging attendance fees. Again, businesses can offer metaverse consultation services to others intending to embrace the innovation.

Technology 59

Technology Tourism Entertainment Travel 59

CSM Magazine

SEPTEMBER 22, 2022

With analysts IDC predicting that almost three quarters of digital consumer payments globally will be conducted via platforms owned by non-financial institutions by 2030*, PCI Pal’s new Pay by Bank makes highly secure omnichannel, bank to bank payments possible across all contact centre channels, including voice (phone), chat, and social.

Banking 52

Banking Omni-Channel Consumers Innovation 52

NetBase

AUGUST 26, 2020

Market research reveals trends around the topic of innovation. Even the trendsetting Amazon announced last year that it would transition to 80% renewable energy usage by 2024 , and zero emissions by 2030. And keep your own analytics game on point. Moving First – And Holding Steady. Clean Energy Patents.

Marketing 81

Marketing Trends Banking Competitive Advantage 81

Eptica

JULY 19, 2017

There is a relentless focus on innovation and novelty in everything that people do. Continually innovate A large number of Asian consumers class themselves as early adopters, meaning they are always looking for the next new thing. According to the Asian Development Bank by 2030 Asia will make up 43% of global consumer spending (US$32.9

Self Service 54

Self Service Customer Service Insurance Culture 54

Think Customers

MARCH 2, 2020

Microsoft pledged to be carbon negative by 2030 and by 2050 it will remove the entirety of its carbon emissions since its founding in 1975. One of the biggest promises in terms of sustainability is Microsoft’s effort to combat carbon emissions, a factor in climate change.

Consumers 52

Consumers Tips Trends Innovation 52

Clarivate

MAY 31, 2023

Dependency on dealmaking Pharma has always relied on external innovation, through partnerships, licensing or acquisitions, to access the forefront of innovative technologies and biologics. Pfizer is set to lose patent exclusivity on 11 drugs by 2030, including best-selling breast cancer therapy IBRANCE® (palbociclib).

Healthcare 52

Healthcare Innovation Analytics Resources 52

Ecrion

SEPTEMBER 1, 2020

For example, innovations related to Tesla’s self-driving car is one of the many processes taking place. 40% of mileage in Europe will be replaced by autonomous vehicles in 2030. AI will be included in a wide range of businesses , and the primary focus seems to be on using machines to automate semi-skilled and skilled labor.

Trends 105

Trends Infographics Healthcare Technology 105

Call Experts

MAY 30, 2019

By the year 2030, almost 75% of the workforce will be millennials. AI powers innovation and success for your company! Step up to the "millennial" challenge. Studies reveal that in the past few years, millennials have become an integral part of the US workforce. The number is expected to rise in the coming years. Lead with compassion.

Employee Engagement 60

Employee Engagement Trends Engagement Company 60

Blake Morgan

JULY 15, 2023

Walmart and Amazon are two of the world’s largest retailers known for their customer focus and innovation. Innovation In 2022, Walmart invested $14 billion in automation, technology, supply chain, and customer-facing initiatives. But which one truly leads the pack? And what Amazon and Walmart do, other brands soon follow.

Retail 52

Retail Innovation B2B Transportation 52

West Monroe

AUGUST 13, 2023

The healthcare artificial intelligence (AI) market was worth around $11 billion worldwide in 2021 and is forecasted to grow up to $188 billion by 2030—increasing at a compound annual growth rate of 37 percent. billion by 2030. AI in medical imaging, a large segment of this market, was valued at $1.7

Healthcare 52

Healthcare Report Innovation Data 52

CSM Magazine

JANUARY 17, 2023

New, innovative ways to buy both online and in store, in particular digital wallets, have made life easier for customers to complete purchases. According to a recent report by Public First, digital technology could grow the economy by over £413 billion by 2030 – the equivalent of around 19% of the entire UK economy.

Omni-Channel 52

Omni-Channel e-support Self Service Competitive Advantage 52

Verint

MARCH 28, 2018

Emerging technologies have significantly transformed customer engagement in recent years, from the rise of mobile reducing face-to-face communication, to artificial intelligence (AI) driving innovation across a range of sectors. There’s no question that digital innovation will shape customer engagement in the coming years.

Chatbots 29

Chatbots Social Media Innovation Customer Retention 29

Oracle

OCTOBER 8, 2019

Innovation won’t stop at technology, however. Gartner predicts, “By 2030, 75% of organizations selling direct to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.” ” Ecosystem and service delivery strategies stand out.

Report 40

Report Trends Customer Retention Customer Satisfaction 40

CSM Magazine

DECEMBER 13, 2024

For instance, DHL Group aims to cut its greenhouse gas emissions from 39 million to under 29 million tonnes by 2030, focusing on sustainable air transportation solutions. By embracing innovation, prioritizing proactive communication, and offering personalized solutions, businesses can meet and exceed customer demands.

Customer Centricity 52

Customer Centricity Strategy Transportation Chatbots 52