Kayako

MARCH 21, 2022

ECommerce is growing like wildfire, offering exciting business insights via analytics and data. Sports affiliations are one example. Innovative companies can turn this into a competitive advantage by screening applicants for valuable soft skills. 83% of consumers expressed a need for some help on their online shopping journey.

Customer Service 292

Customer Service Social Media Ecommerce Competitive Advantage 292

AWS Machine Learning

SEPTEMBER 23, 2024

This innovation has transformed client interactions and operational efficiency through the use of Amazon Transcribe Call Analytics , Amazon Comprehend , and Amazon Bedrock. Opportunities for innovation Rocket services over 2.6 This agile methodology allowed them to create space for exploration and innovation.

Analytics 110

Analytics Self Service First Call Resolution Banking 110

AWS Machine Learning

MARCH 4, 2025

At the time of writing of this blog, only the AWS Well-Architected Framework, Financial Services Industry, and Analytics lenses have been provisioned. With a background in application development and enterprise architecture, he has worked with customers across sports, finance, energy, and professional services sectors.

Knowledge Base 94

Knowledge Base Analysis Resources Tools 94

Comm100

DECEMBER 10, 2024

You can gather and utilize advanced data analytics to gather comprehensive information on player behaviors, preferences, and gaming patterns. Whether youre about to launch a new game or opening new lines for upcoming sports tournaments, you could send players updated information, including any promos or bonuses.

Strategy 130

Strategy Multi-Channel Loyalty Social Media 130

CSM Magazine

FEBRUARY 20, 2024

In the world of sports betting, the importance of high-quality customer service can’t be overstated. This shift in expectations is prompting sports betting platforms to innovate, ensuring they not only meet but exceed these evolving customer service standards.

Sports 52

Sports Innovation Technology Customer Service 52

AWS Machine Learning

OCTOBER 26, 2022

Today, customers can innovate with Amazon SageMaker through a choice of tools—IDEs for data scientists and a no-code interface for business analysts. New features for the next generation of innovation. More innovations await. Amazon SageMaker customers are unleashing the power of machine learning. Thomson Reuters.

Innovation 105

Innovation Training Technology Data 105

NetBase

JUNE 5, 2020

The time is ripe to innovate the way movies and TV are seen. Filming industries everywhere are getting the chance to prove their innovation and endurance in this race to adapt to the fickle and safety-conscious consumer. MTV innovated TV with music way back when, and then over a decade later with reality TV via The Real World.

Innovation 73

Innovation Brands Social Media Advertising 73

AWS Machine Learning

SEPTEMBER 25, 2023

ETH Analytics Club hosted ‘ETH Datathon,’ an AI/ML hackathon that draws more than 150 participants from ETH Zurich, University of Zurich, and EPFL. He works primarily with Automotive customers to develop innovative AI/ML solutions and platforms for next generation vehicles. She likes playing water sports and walking dogs.

Innovation 96

Innovation Analysis Automotive Training 96

NICE inContact

FEBRUARY 6, 2019

It is never a silo-ed operation, it is a team sport. Voice of the customer, analytics and AI-driven technologies are important add-on pieces in addition to core contact center and CRM systems. Stay tuned for part 3 of the blog where I will explore how cloud can drive better, faster and innovative CX.

Net Promoter Score 137

Net Promoter Score Contact Center Average Handle Time Effort Score 137

CSM Magazine

JUNE 6, 2024

That’s where sports betting comes in. Placing a sports bet can make any game more exciting, turning you from a casual viewer into an invested participant. This article aims to dive into what sports betting is all about and why it has become such a popular pastime for millions of customers around the globe.

Sports 52

Sports Engagement Government Technology 52

Avaya

APRIL 9, 2019

Sports marketing, sponsorship, fan engagement, player tech, these are all things that have come on heavy in recent years. Previously, sports were simply about the main media networks, the prime times, the most popular sports, and the players. But now… the business of sports has grown infinitely and means so much more.

Sports 51

Sports Trends Entertainment Contact Center 51

CSM Magazine

JULY 20, 2021

Technology advancements in sports have dramatically increased the quality of our favorite contests. Meanwhile, bet3000 bookmakers and internet casinos are freely accessible in the betting world, making it simple for consumers to adapt to the new innovation. Improved Performance Monitoring. Connectivity Improvement.

Sports 52

Sports Training Social Media Exercises 52

AWS Machine Learning

JANUARY 7, 2025

If the question is asked in the context of sport, such as Did you perform well at the soccer tournament?, accelerate their business transformation through innovative, and scalable solutions, on the AWS Cloud. He is passionate about enabling organizations to transform transform their business, using advanced analytics and AI.

Effort Score 93

Effort Score Policies Knowledge Base Metrics 93

AWS Machine Learning

FEBRUARY 21, 2025

Thats why we use advanced technology and data analytics to streamline every step of the homeownership experience, from application to closing. Data refinement: Raw data is refined into consumable layers (raw, processed, conformed, and analytical) using a combination of AWS Glue extract, transform, and load (ETL) jobs and EMR jobs.

Data 66

Data Company Effort Score Financial 66

AWS Machine Learning

NOVEMBER 3, 2022

We also look into how to further use the extracted structured information from claims data to get insights using AWS Analytics and visualization services. We highlight on how extracted structured data from IDP can help against fraudulent claims using AWS Analytics services. Amazon Redshift is another service in the Analytics stack.

Insurance 81

Insurance Analytics Industry e-support 81

InMoment XI

SEPTEMBER 25, 2024

As the capabilities of NLP continue to expand, it further revolutionizes various industries, enhances user experiences, and opens new avenues for research and innovation. They turned to InMoment for a powerful NLP platform that could analyze and decode the jargon-filled language of professional sports.

Data 195

Data Social Media Net Promoter Score Analysis 195

Customer Bliss

NOVEMBER 1, 2018

In an industry where supporting highly engaged sports fans is your business, it’s important that employees are engaged as well. If they’re more analytics-driven or more creative and intuitive, how can the employee be best suited in their role to take advantage of their strength? Tactic 3: Take Advantage of Your Employees’ Strengths.

Employee Experience 175

Employee Experience ROI Chief Customer Officer Culture 175

AWS Machine Learning

MARCH 14, 2024

In this post we highlight how the AWS Generative AI Innovation Center collaborated with the AWS Professional Services and PGA TOUR to develop a prototype virtual assistant using Amazon Bedrock that could enable fans to extract information about any event, player, hole or shot level details in a seamless interactive manner.

Omni-Channel 114

Omni-Channel Sports Fashion Video 114

West Monroe

FEBRUARY 13, 2024

About the episode Explore the transformative power of AI and digital technology in the sports industry on our latest episode, which features Satisfi Labs CEO Don White. Fresh off the Super Bowl's digital showcase, dive into how these technologies are enhancing fan experiences by making sports more accessible and interactive than ever.

Sports 98

Sports Tourism Entertainment Technology 98

Oracle

DECEMBER 11, 2019

As 2019 draws to a close and a new year and a new decade are nearly upon us, we’re looking back at the year’s biggest AI innovations. Here’s a closer look at key innovations in AI that made a splash in 2019 and set the stage for future innovation in 2020 and beyond. AI changes how we manage our money.

Innovation 52

Innovation Sports Financial Healthcare 52

CSM Magazine

NOVEMBER 15, 2024

These could include integrity, innovation, or customer-centricity. For instance, if innovation is a core value, the slogan might highlight cutting-edge service. This reflects a dynamic identity, appealing to a younger demographic and promoting an image of innovation and excitement.

Customer Service 52

Customer Service How To Social Media Culture 52

NetBase

JUNE 12, 2019

Though the approach has changed, advertising is still a big part of how brands use Twitter – and the social analytics found there. Twitter’s built-in analytics give you the overview of your audience on that channel by tracking metrics like: Tweets (plus Top Tweets, Tweets and Replies, Promoted, Impressions, Engagements, and Engagement Rate).

Advertising 46

Advertising Analytics Sports Video 46

AWS Machine Learning

NOVEMBER 27, 2023

Amazon Transcribe Call Analytics now offers a new generative AI-powered summarization capability (in preview) that automates post-call summarization to improve contact center agent and manager productivity. For instance, FOX Sports experienced a 400% increase in viewership content starts post-event when applied.

Self Service 102

Self Service Contact Center Analytics Effort Score 102

BirdEye

MAY 17, 2023

Apple Mission statement : “Bringing the best user experience to its customers through its innovative hardware, software, and services.” And its mission statement captures Apple’s pledge to prioritize user experience and innovation. Adidas Mission statement: “To be the best sports brand in the world.”

Examples 98

Examples Sports Innovation Social Media 98

AWS Machine Learning

NOVEMBER 3, 2023

Javier Poveda-Panter is a Senior Data and Machine Learning Engineer for EMEA sports customers within the AWS Professional Services team. He enables customers in the area of spectator sports to innovate and capitalize on their data, delivering high-quality user and fan experiences through ML, data science, and analytics.

Sports 103

Sports Measurement Metrics Telecommunications 103

AWS Machine Learning

NOVEMBER 7, 2024

In this second part, we expand the solution and show to further accelerate innovation by centralizing common Generative AI components. He helps companies of all sizes solve their challenges, embrace innovation, and create new business opportunities with Amazon Bedrock.

Government 100

Government Self Service Policies Resources 100

Optimove

JULY 24, 2024

Optimove’s CRM Marketing Platform delivered powerful results With Optimove and Meta integration, Scientific Games created innovative segments that fueled targeted advertising precision, customized messages that resonated with players, and impressive campaign results. Manager, Digital Growth Marketing at Scientific Games.

Innovation 52

Innovation Social Media CRM Government 52

Optimove

OCTOBER 2, 2024

See the difference control groups make in this guide Download Now Why it matters: By attending Optimove’s CRM Lightning Talks at G2E Las Vegas 2024, marketers will walk away with deeper knowledge of event-based strategies, personalization, predictive analytics, and gamification—all crucial for optimizing player engagement, retention, and loyalty.

Gamification 64

Gamification Meeting Engagement Sports 64

Avaya

AUGUST 31, 2016

As I watched the performances from some of today’s most gifted athletes, I couldn’t help but think about this blog series on business innovation and the need to push further. My point here is that the very best in the world don’t become so without continually innovating and pushing themselves. Think about it: U.S.

Innovation 47

Innovation Sports Hospitality Contact Center 47

Happy or Not

FEBRUARY 2, 2023

Sørensen, Operations and Business Development Manager at XXL Sports & Outdoor. I’m excited that we can now bring this unique innovation to market and help our customers with much deeper insights about their customers and visitors and what might be driving loyalty”. s ays Kenneth G. s ays Kenneth G. How does it work?

Connections 73

Connections Feedback Apparel Sports 73

Gravy Analytics

AUGUST 12, 2019

The campaign – which kicks off with a spot entitled “Hello Light” – refocuses the Volkswagen brand on people, innovation, and the betterment of society. Location analytics provide deep insight into consumer interests and habits: discover which customers are pet lovers, new parents, sports fans, and more.

Sports 61

Sports Advertising Analytics Customer relationships 61

NetBase

JULY 31, 2019

That’s why NetBase continues to innovate when it comes to our Next Generation Artificial Intelligence (AI)-powered Image Analytics logo capabilities. Enhanced Precision Logo Recognition – an Image Analytics Game Changer. Photo Concepts – Image Analytics Brands Need to Succeed.

Analytics 45

Analytics Entertainment Sports Hospitality 45

AWS Machine Learning

APRIL 18, 2024

With her customer-first approach, Mani helps strategic customers shape their AI/ML strategy, fuel innovation, and accelerate their AI/ML journey. In his free time, Gene enjoys teaching kids technology and sports, as well as following the latest on cybersecurity. He’s passionate about applying machine learning to the area of analytics.

Multi-Channel 113

Multi-Channel Sports Strategy Training 113

Optimove

JULY 8, 2024

This innovative approach leverages advanced analytics and AI to understand player behaviors and preferences, ensuring that every interaction is contextually relevant and engaging. The Big Picture Personalization is key to enhancing player loyalty and engagement in iGaming and sports betting.

Gamification 64

Gamification Multi-Channel Sports Social Media 64

AWS Machine Learning

JULY 18, 2024

is a cybersecurity company dedicated to safeguarding digital ecosystems through innovative solutions. As generative AI continues to advance, its integration with other cutting-edge technologies, such as ML and data analytics, will unlock even more powerful applications in the cybersecurity domain.

Data 106

Data Analysis Effort Score Report 106

Avaya

AUGUST 21, 2017

The sports fan experience—the way we consume and immerse ourselves in sports on site, at home, in a pub, pre-season, live, or in retrospect—is interwoven with digital tech. Sports fans are focused and engaged, with instant mobile access to info and entertainment. So, to survive, it’s important to know how to move fast.

Sports 50

Sports How To Chatbots Entertainment 50

AWS Machine Learning

JULY 29, 2024

Salesforce Data Cloud and Einstein Model Builder Salesforce Data Cloud is a data platform that unifies your company’s data, giving every team a 360-degree view of the customer to drive automation and analytics, personalize engagement, and power trusted AI. Ravi Bhattiprolu is a Sr. Partner Solutions Architect at AWS.

Policies 108

Policies CRM Data Resources 108