Optimove

MARCH 25, 2025

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: For marketers in iGaming and sports betting, engaging and retaining players is a constant challenge. Data-Driven Impact Measurement Advanced analytics and AI help operators track the true impact of gamification on engagement and revenue.

Gamification 52

Gamification Multi-Channel How To Sports 52

AWS Machine Learning

APRIL 4, 2024

This is a guest post co-written with Tamir Rubinsky and Aviad Aranias from Nielsen Sports. Nielsen Sports shapes the world’s media and content as a global leader in audience insights, data, and analytics. His work transformed sports sponsorship media evaluation through innovative, AI-powered solutions.

Sports 97

Sports Video Analysis Multi-Channel 97

AWS Machine Learning

APRIL 1, 2025

The system measures the total runtime, providing transparency about the processing duration. His core area of expertise include Technology Strategy, Data Analytics, and Data Science. In his spare time, he enjoys playing sports, binge-watching TV shows, and playing Tabla.

Knowledge Base 109

Knowledge Base Healthcare Guidelines System 109

InMoment XI

JUNE 13, 2024

REPORT InMoment Named a Leader in The Forrester Wave : Text Mining And Analytics Platforms, Q2 2024 Learn how InMoment is pioneering innovative solutions for businesses to extract insights and drive meaningful change from their unstructured text data. Get the Report Why is Text Mining Important?

Social Media 195

Social Media Analysis Analytics Trends 195

AWS Machine Learning

SEPTEMBER 23, 2024

This innovation has transformed client interactions and operational efficiency through the use of Amazon Transcribe Call Analytics , Amazon Comprehend , and Amazon Bedrock. To learn more, visit Amazon Transcribe Call Analytics , Amazon Comprehend , and Amazon Bedrock. The following diagram illustrates the solution architecture.

Analytics 118

Analytics Self Service First Call Resolution Banking 118

NICE inContact

FEBRUARY 6, 2019

It is never a silo-ed operation, it is a team sport. Voice of the customer, analytics and AI-driven technologies are important add-on pieces in addition to core contact center and CRM systems. Set a goal, measure, iterate and improve. Register for our webinar CX Transformation in 2019 to learn more on CX transformation.

Net Promoter Score 137

Net Promoter Score Contact Center Average Handle Time Effort Score 137

InMoment XI

SEPTEMBER 25, 2024

.” — Keith Ho Director of Customer Focus and Medical Digital, Biogen Sports & Entertainment Brandtix delivers actionable brand performance insight for the world’s top athletes and teams by gathering data from social media and news platforms. The Net Promoter Score (NPS) is an essential measurement for the company.

Data 195

Data Social Media Net Promoter Score Analysis 195

CSM Magazine

JULY 20, 2021

Technology advancements in sports have dramatically increased the quality of our favorite contests. Many technological advancements in sports, such as heart rate monitors, complex analytics, and safety equipment, have enabled athletes to achieve at levels previously inconceivable and unimaginable. Getting Rid of Injuries.

Sports 52

Sports Training Social Media Exercises 52

AWS Machine Learning

NOVEMBER 3, 2023

Although high shooting speed excites soccer fans, it has not been measured regularly in the Bundesliga until now. An accurate timestamp measurement helps us figure out how fast the shot was right from the start. We measure shot speed for shots that end up as goals, those that hit the post, or get saved.

Sports 121

Sports Measurement Metrics Telecommunications 121

Avaya

APRIL 9, 2019

Sports marketing, sponsorship, fan engagement, player tech, these are all things that have come on heavy in recent years. Previously, sports were simply about the main media networks, the prime times, the most popular sports, and the players. But now… the business of sports has grown infinitely and means so much more.

Sports 51

Sports Trends Entertainment Contact Center 51

Horizon CX

OCTOBER 3, 2020

Metrics and Measurement. When measuring the voice-of-the-customer (VoC) there is a palette of common metrics that can be applied. The use of data segmentation techniques, key driver analysis, regression and correlation analysis, and predictive analytics must be understood and considered. Assessing and Measuring Success.

Customer Journeys 130

Customer Journeys Net Promoter Score Effort Score Survey 130

Thematic

SEPTEMBER 13, 2022

When you’ve got big data, you need the right analytics tools to make sense of it! We’ve pulled together this list of the best text analytics software platforms to help you decide on the right provider for your company. Contents What is text analytics? What is text analytics software?

Analytics 71

Analytics Software Self Service Social Media 71

Bob Hayes

MARCH 22, 2015

The use of analytics is good for business. Researchers from MIT Sloan Management Review and IBM found that organizations that used business information and analytics outperformed organizations that did not. Even sports franchises are getting into the game of analytics. Analytics Adoption in Sports.

Analytics 40

Analytics Sports Study Culture 40

AWS Machine Learning

FEBRUARY 21, 2025

Thats why we use advanced technology and data analytics to streamline every step of the homeownership experience, from application to closing. Inadequate data security and DevOps support The previous solution lacked robust security measures, and there was limited support for development and operations of the data science work.

Data 74

Data Company Effort Score Financial 74

Gainsight

JANUARY 8, 2021

Besides the alignment and process developed by aligning the Product Management and Customer Marketing teams, Adobe added the Customer Analytics team and the Product Guide Governance Team. Analytics-Driven Success. Because of their use of data and analytics, they have a dedicated product and customer analytics team.

Sports 52

Sports Effort Score Tips Analytics 52

Brandwatch CX

OCTOBER 3, 2022

The free version of the tool also comes with a few handy analytics features, such as the ability to compare the followers of up to three different Twitter accounts. BuzzSumo brings together content sharing analytics and influencer identification into one simple dashboard.

Tools 98

Tools Marketing Social Media Analytics 98

NetBase

JUNE 12, 2019

Though the approach has changed, advertising is still a big part of how brands use Twitter – and the social analytics found there. Twitter’s built-in analytics give you the overview of your audience on that channel by tracking metrics like: Tweets (plus Top Tweets, Tweets and Replies, Promoted, Impressions, Engagements, and Engagement Rate).

Advertising 46

Advertising Analytics Sports Video 46

AWS Machine Learning

MARCH 14, 2024

As the sports generative AI landscape evolves, it enables the creation of new content. For sports organizations, this technology enables more immersive fan engagement and unlocks internal efficiencies. Beyond sports, our methodology can be replicated across any industry.

Omni-Channel 130

Omni-Channel Sports Fashion Video 130

BirdEye

JANUARY 24, 2025

Implement these advanced marketing strategies for different hotel types Build a social media crisis management plan for your hotel’s brand 4 common mistakes to avoid while doing social media marketing for hotels How to measure success in hotel social media marketing? How to measure success in hotel social media marketing?

Social Media 52

Social Media Hotels Strategy Marketing 52

InMoment XI

OCTOBER 4, 2024

You’ll also unlock valuable customer experience analytics resources, articles, and other tools to help you quickly elevate your CX program and grow your business. The State Of VoC And CX Measurement Practices, 2023. ( [link] ). The options make it easier for customers to voice their suggestions or complaints. Porch Group Media.

Customer Experience Management 195

Customer Experience Management Customer Experience Management ROI 195

GetFeedback

JANUARY 6, 2020

Measurements and metrics are put into place. . A consumer persona, by contrast, could include personal characteristics like favorite sport or hobbies that might influence how they behave in their buying journey. In effect, the analytics provided a surrogate for a survey – one that you don’t have to wait for. .

Customer Journeys 195

Customer Journeys B2C B2B Social Media 195

ECXO

DECEMBER 26, 2023

About the book: The Digital Seeker distils key lessons from the compelling stories of innovative businesses: not just tech companies but companies spanning a wide range of industries, including amusement parks, fashion, sports, health care, distribution, and the public sector. Here is the link. Here is the book link.

Case Study 156

Case Study Customer Centricity Social Media Competitive Advantage 156

AWS Machine Learning

NOVEMBER 7, 2024

In systems that offer pay-per-use or subscription-based models, metering is crucial for accurately measuring and reporting resource consumption for billing purposes across the different tenants. Apart from work, he loves to spend time with his family and play sports with his friends.

Government 113

Government Self Service Policies Resources 113

Joe Rawlinson

MAY 17, 2022

CPC is a metric that measures the cost an advertiser pays to the publisher (e.g., Travel, arts and entertainment, and sports and recreation industries have the lowest CPCs, with $1.40, $1.60, and $1.73, respectively. The CTR is another important metric to consider when measuring how well an ad is performing. Photo by LOCALiQ.

Industry 15

Industry Advertising Effort Score Entertainment 15

NetBase

APRIL 28, 2020

With live sports cancelled for the foreseeable future, many sports fanatics have turned to these platforms to get their competitive fix. This makes sense, of course, as we’re in the midst of widespread stay-at-home measures. eSports Evolution. And now is the best time to sort this whole industry out.

Brands 67

Brands Sports Social Media Banking 67

NetBase

JULY 31, 2019

That’s why NetBase continues to innovate when it comes to our Next Generation Artificial Intelligence (AI)-powered Image Analytics logo capabilities. Enhanced Precision Logo Recognition – an Image Analytics Game Changer. Photo Concepts – Image Analytics Brands Need to Succeed.

Analytics 45

Analytics Entertainment Sports Hospitality 45

BirdEye

JANUARY 6, 2023

For example, if your company is in the sports industry, your content will most likely reach the feed of someone following content about basketball, baseball, and football. That’s because the platform knows they’re interested in sports and will prioritize sports-related content like yours. Engagement. Early engagement.

Social Media 19

Social Media Video Sports Trends 19

North Highland

SEPTEMBER 3, 2019

At major conferences, pop culture conventions and sporting events, a well-executed sponsorship can place a business in front of an audience numbering in the hundreds of thousands. Sponsorships and activations appeal to the human desire for unique experiences with things they are passionate about: sports, music, and art.

Hospitality 61

Hospitality Industry Sports ROI 61

NetBase

MAY 2, 2019

It combines social listening , sentiment analysis , and audience segmentation to create and discover online cultures you can speak to in these personal ways: Discover – using social listening, identify topics your audience cares deeply about, as measured by sentiment analysis , and speak to segments where these topics crossover.

Engagement 71

Engagement Entertainment Sports Social Media 71

NetBase

JUNE 5, 2020

Sports are for spectators, and with no live audience, creativity became the new sport. Fans discuss it online with primarily positive descriptors: And part of those sports fans celebrating this release are 2020 graduates. ” And now we can see how all of these efforts measure up and who is talking about what.

Innovation 73

Innovation Brands Social Media Advertising 73

Gainsight

JULY 16, 2021

With everyone, no matter the sport or training, it takes practice to reach your next level of performance. But are you leveraging it enough and in the proper manner to leverage the advanced analytics to uncover more meaningful insights? Be patient with yourself. Have you ever heard that practice makes perfect?

Analytics 40

Analytics Strategy Exercises Sports 40

AWS Machine Learning

DECEMBER 20, 2023

Furthermore, the analytics for identifying security threats must be capable of scaling and evolving to meet a changing landscape of threat actors, security vectors, and digital assets. This processing job should be run from within an analytics or security tooling account to remain compliant with AWS Security Reference Architecture (AWS SRA).

Data 132

Data Training e-support Policies 132

AWS Machine Learning

FEBRUARY 7, 2023

SageMaker automatic model tuning Automatic model tuning, also called hyperparameter tuning , finds the best version of a model as measured by the metric we choose. About the Authors Doug Mbaya is a Senior Partner Solution architect with a focus in data and analytics. Chaitra Mathur is a Principal Solutions Architect at AWS.

Metrics 97

Metrics Training Resources Sports 97

ClearAction

MAY 2, 2016

In sports skills , maturity matters because it puts your game at the top echelon of competition. A litmus test is to apply siloed maturity to sports skills : is a tennis player mature because of consistently awesome serves, even though their volleying may leave a lot to be desired? In all these cases, the answer is: no.

Marketing 62

Marketing Sports Metrics Social Media 62

Lumoa

JUNE 14, 2023

Its lean and straightforward formula for measuring customer contentment has made this metric a veritable “gold standard” in the customer experience space. According to CustomerGauge’s 2022 report , NPS sports an impressive 41% trust rating among B2B businesses – higher than any other rating system of its kind!

NPS 195

NPS Effort Score Customer Centricity Loyalty 195

AWS Machine Learning

APRIL 18, 2023

MLSL’s high caliber talent, culture, and focus on aiding our realization of measurable and compelling results from machine learning investments enabled us to reduce suicide risk, improve career transition, and speed up important connections for our service members, veterans, and their families.” Vamshi Krishna Enabothala is a Sr.

Metrics 94

Metrics Healthcare Groups Automotive 94

Optimove

MAY 27, 2024

Sports streaming giant DAZN (pronounced “da zone”) was faced with this very challenge. About DAZN DAZN is a global leader in providing live and on-demand sports streaming services. Additional challenges included: SQL for campaign set up was complex and required technical and analytical expertise.

Sports 52

Sports CRM Case Study Communication 52