BirdEye

JANUARY 6, 2023

Understanding social media algorithms can be the difference between success and failure. In this article, we’ll teach you everything you need to know about the most well-known social media algorithms and explore ways to help your company rank. Table of contents What are social media algorithms?

Social Media 19

Social Media Video Sports Trends 19

InMoment XI

JUNE 13, 2024

In today’s data-driven world, businesses generate and accumulate vast amounts of text data from various sources, including customer feedback , social media, emails, and internal documents. However, extracting meaningful insights from this unstructured data can be challenging. This is where text mining comes into play.

Social Media 195

Social Media Analysis Analytics Trends 195

Comm100

DECEMBER 10, 2024

You can gather and utilize advanced data analytics to gather comprehensive information on player behaviors, preferences, and gaming patterns. Whether its through email campaigns, SMS reminders, or social media interactions, connecting with players outside of the platform is critical to sustaining engagement.

Strategy 130

Strategy Multi-Channel Loyalty Social Media 130

SurveySensum

FEBRUARY 24, 2025

First, What is Text Analytics? Both Work With Unstructured Data : Both text and sentiment analysis deals with unstructured customer data and feedback, such as texts, emails, surveys, social media conversations, online reviews, etc. Lets discuss the key differences and applications of sentiment analysis vs text analytics.

Analysis 52

Analysis Analytics Social Media Trends 52

InMoment XI

SEPTEMBER 25, 2024

Sentiment Analysis : Businesses use NLP to analyze customer feedback, reviews, and social media conversations to determine customer sentiment toward their products, services, or brands. Market Intelligence : NLP can analyze many news articles, blog posts, and social media posts.

Data 195

Data Social Media Net Promoter Score Analysis 195

AWS Machine Learning

APRIL 4, 2024

This is a guest post co-written with Tamir Rubinsky and Aviad Aranias from Nielsen Sports. Nielsen Sports shapes the world’s media and content as a global leader in audience insights, data, and analytics. His work transformed sports sponsorship media evaluation through innovative, AI-powered solutions.

Sports 96

Sports Video Analysis Multi-Channel 96

GetFeedback

JANUARY 6, 2020

The study also notes increasing usage of online resources (social media, review sites, and vendor web sites) which has pushed sales engagement later in the cycle. . A consumer persona, by contrast, could include personal characteristics like favorite sport or hobbies that might influence how they behave in their buying journey.

Customer Journeys 195

Customer Journeys B2C B2B Social Media 195

Thematic

SEPTEMBER 13, 2022

When you’ve got big data, you need the right analytics tools to make sense of it! We’ve pulled together this list of the best text analytics software platforms to help you decide on the right provider for your company. Contents What is text analytics? What is text analytics software?

Analytics 71

Analytics Software Self Service Analysis 71

Avaya

APRIL 9, 2019

Sports marketing, sponsorship, fan engagement, player tech, these are all things that have come on heavy in recent years. Previously, sports were simply about the main media networks, the prime times, the most popular sports, and the players. But now… the business of sports has grown infinitely and means so much more.

Sports 51

Sports Trends Entertainment Contact Center 51

CSM Magazine

JULY 20, 2021

Technology advancements in sports have dramatically increased the quality of our favorite contests. Many technological advancements in sports, such as heart rate monitors, complex analytics, and safety equipment, have enabled athletes to achieve at levels previously inconceivable and unimaginable. Connectivity Improvement.

Sports 52

Sports Training Social Media Exercises 52

Brandwatch CX

OCTOBER 3, 2022

Finding the right type of social media influencer is key to success, but knowing where to start can be overwhelming. Best Free Social Media Influencer Tools. The free version of the tool also comes with a few handy analytics features, such as the ability to compare the followers of up to three different Twitter accounts.

Tools 98

Tools Marketing Social Media Analytics 98

NetBase

OCTOBER 3, 2018

The problem for modern brands isn’t issues cropping up – it’s how quickly social media turns small problems into viral catastrophes. The good news is, social media is also the solution – or more specifically, Social Media Analytics is. The worst thing a brand can do is ignore Social Analytics.

Analytics 60

Analytics Social Media Management How To 60

NetBase

MAY 22, 2019

It’s always great fun to head to New York to participate in Social Media Week – especially when we’ve got a panel of social marketing superstars like we had this year. Kiley Robbins – Manager of Fan Engagement and Growth Marketing, Relevent Sports Group. Evan Nickel – Associate Strategist, Digital, GMR Marketing.

Social Media 43

Social Media Analytics Brands Sports 43

NetBase

DECEMBER 31, 2018

Like all years, 2018 offered a number of lessons in how to break new ground using social media. It also reminded us how easily things can go off track when you’re not using social listening to guide your efforts. And you can’t operationalize social intelligence without a robust tool powering your efforts, as McCann knows.

Social Media 45

Social Media Video Sports Analytics 45

BirdEye

MARCH 29, 2024

According to a recent Birdeye survey , 60% of businesses consider Instagram to be a mission-critical social media platform for their growth. Related read : 5 social media tips to boost brand awareness Take inspiration from how the Born Good brand utilizes creative images in their stories to captivate and inform their audience.

Social Media 109

Social Media Video Guidelines Sales 109

NetBase

MAY 1, 2019

Social media analytics does a lot for brands and businesses – guiding efforts and keeping brands out of hot water. But if you don’t report your results to the people making decisions, they may not realize how vital these social analytics truly are – or why. Updated May 2019. Here’s an overview of what we’ll cover.

Social Media 43

Social Media Report Analysis Analytics 43

CSM Magazine

NOVEMBER 15, 2024

This slogan inspires action and has become iconic in the world of sports and beyond. Leveraging Social Media Social media platforms offer a dynamic space for slogans to gain traction and reach a wider audience. Leverage social media to launch and promote new slogans. Incorporate social media analysis.

Customer Service 52

Customer Service How To Social Media Culture 52

NetBase

JUNE 5, 2020

Brand advertising budgets continuing to shift towards online and social media. 89% of marketers are using social media to advertise. 52% of all online brand discovery still happens in public social feeds. Sports are for spectators, and with no live audience, creativity became the new sport.

Innovation 73

Innovation Brands Social Media Advertising 73

Clarabridge

JUNE 29, 2018

The 2018 FIFA World Cup is the world’s biggest sporting event and it is generating millions of conversations on social media. Clarabridge is not one to stay on the sidelines so we got into the game and unleashed the world’s leading Text Analytics platform on this incredible dataset.

Social Media 58

Social Media Sports Analytics Groups 58

InMoment XI

OCTOBER 4, 2024

You’ll also unlock valuable customer experience analytics resources, articles, and other tools to help you quickly elevate your CX program and grow your business. Customers offer their thoughts and ideas through various channels, including email, social media, customer support chat, and in-app feedback widgets.

Customer Experience Management 195

Customer Experience Management Customer Experience Management ROI 195

Guavus

MARCH 31, 2020

The next spike comes during the lunch time when people try to catch up on their favorite social media platform. The third spike occurs during our commute home and this usually lasts a bit longer as people go out and socialize. There are no sporting events planned for months. Social media channels are bustling with news.

Communication 83

Communication Social Media Sports Telecommunications 83

ECXO

DECEMBER 26, 2023

Using Behavioural Science in Marketing shows how to apply behavioural science principles in key areas of marketing, including marketing communications, email, direct mail and ad campaigns, social media marketing and sales funnel conversion strategies. messaging, social media, live chat, video chat, online reviews).

Case Study 156

Case Study Customer Centricity Social Media Competitive Advantage 156

NetBase

APRIL 28, 2020

With live sports cancelled for the foreseeable future, many sports fanatics have turned to these platforms to get their competitive fix. Many players have become household names in the industry, just as there are superstars in the world of traditional sports. eSports Evolution. They don’t tend to do that for just anybody.

Brands 67

Brands Sports Social Media Banking 67

SurveySparrow

AUGUST 19, 2020

Google Alerts comes with loads of advantages for marketers, social media experts, business owners, and even freelancers. For example, if you own a car store, track “sports car”, “micro car”, “sedan car”, and so on. If you are looking for social media marketing tips, then add Social Media Marketing + tips in the search box. #7

Tips 98

Tips How To Social Media Trends 98

Optimove

JULY 8, 2024

This innovative approach leverages advanced analytics and AI to understand player behaviors and preferences, ensuring that every interaction is contextually relevant and engaging. The Big Picture Personalization is key to enhancing player loyalty and engagement in iGaming and sports betting.

Gamification 64

Gamification Multi-Channel Sports Social Media 64

Customer Interactions

JULY 7, 2015

Most would agree that soccer is the 5th most popular professional sport in the United States, but may not realize that momentum is increasing with the help of Generation Z and recent successes on the international stage.

Social Media 28

Social Media Analytics Sports 28

NetBase

SEPTEMBER 12, 2018

And Coca-Cola’s recent acquisition of Costa Coffee , a serious contender, shows just how far solid social media sentiment analysis can take a brand. The post Coca-Cola’s Specialty Coffee Expansion Showcases Social Media Sentiment Analysis of European Market appeared first on NetBase. and potentially unseat another.

Social Media 40

Social Media Analysis Marketing Sports 40

NetBase

JANUARY 23, 2020

Brands monitoring social media with next generation AI-powered social listening are taking full advantage of all online offers by engaging playfully, and relevantly, with consumers in real-time. Sports fans are a competitive lot. Cleaning Up Online with Playful Engagement. Let’s check it out! Real-time Alerts.

Consumers 67

Consumers Engagement Social Media Sports 67

NetBase

MAY 2, 2019

If “just as close” sounds like an exaggeration, you’ve just uncovered what you’re missing in your engagement efforts – which impact your ability to convert via social media. Consider the way Budweiser’s Clydesdales rule the “nostalgic sports fans” segment – people who eagerly anticipate their appearance at every Super Bowl.

Engagement 71

Engagement Entertainment Sports Social Media 71

Optimove

JULY 8, 2024

This innovative approach leverages advanced analytics and AI to understand player behaviors and preferences, ensuring that every interaction is contextually relevant and engaging. The Big Picture Personalization is key to enhancing player loyalty and engagement in iGaming and sports betting.

Gamification 59

Gamification Multi-Channel Sports CRM 59

CSM Magazine

JUNE 7, 2023

MSG Networks services America’s number one media market, the New York DMA, as well as other portions of New York, New Jersey, Connecticut and Pennsylvania, telecasting hundreds of live professional games and a compelling lineup of critically acclaimed original programming. MSG Networks is part of the Sphere Entertainment Co.

Sports 52

Sports Entertainment Multi-Channel Social Media 52

Clarabridge

NOVEMBER 1, 2016

If it were an Olympic sport, we would be coming home empty handed. All of which is a good thing, because review sites and social media have made complaints as visible as advertising. By: Dale Roberts, VP of Professional Services for Clarabridge. What’s more, good businesses have become better at dealing with complaints.

Sports 65

Sports Social Media Advertising Analytics 65

NobelBiz

NOVEMBER 6, 2023

It’s like the premium gas you put in a sports car – it makes everything run smoother, faster, and more efficiently. Speech Analytics: This tool uses natural language processing to analyze customer-agent interactions, providing insights into customer sentiment and agent performance. With good data, automation soars.

Call Center 105

Call Center Self Service Contact Center Customer Service 105

AWS Machine Learning

OCTOBER 4, 2022

Real-time data can come from a variety of sources, including social media, IoT devices, infrastructure monitoring, call center monitoring, and more. You can now use Amazon Comprehend ML capabilities to detect and redact PII in customer emails, support tickets, product reviews, social media, and more.

Data 102

Data Banking Policies Social Media 102

Avaya

AUGUST 21, 2017

The sports fan experience—the way we consume and immerse ourselves in sports on site, at home, in a pub, pre-season, live, or in retrospect—is interwoven with digital tech. Sports fans are focused and engaged, with instant mobile access to info and entertainment. Leagues use data from wearables, sensors, etc.

Sports 50

Sports How To Chatbots Entertainment 50

NetBase

DECEMBER 19, 2018

No matter how great your own content and approach to social media, nothing helps a brand more than a trusted influencer shouting out their merits. Our Social Media Reporting Series continues with a look at how to perform influencer analysis reporting – and why you must. Not every social channel is equal to every brand.

Analysis 53

Analysis Report Social Media Analytics 53

North Highland

SEPTEMBER 3, 2019

At major conferences, pop culture conventions and sporting events, a well-executed sponsorship can place a business in front of an audience numbering in the hundreds of thousands. Sponsorships and activations appeal to the human desire for unique experiences with things they are passionate about: sports, music, and art.

Hospitality 61

Hospitality Industry Sports ROI 61