Tech Outages and Customer Feedback: How a Leading Bank Leveraged InMoment’s Platform
InMoment XI
JULY 22, 2024
Did you know that 77% of customers expect to interact with someone immediately when they contact a company during a crisis? The Significance of Real-Time Feedback During Outages When a tech outage hits, customers immediately feel the impact. Real-time feedback during these moments is more important than ever before.
Let's personalize your content