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Brian Solis: The Visionary Who Will Mindshift Your Perspective on Innovation, CX and Leadership

eglobalis

His latest book, Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future , is a remarkable testament to this journey, pushing leaders to rethink their approaches and embrace transformative thinking. I find it compelling that his books and research, in most cases, steer us as readers in the right direction.

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10 Best Customer Experience Books

Lumoa

Although it makes sense to search for information online where you can find up-to-date answers to specific questions, what about getting a more comprehensive understanding by reading a book about the topic. For example, there are plenty of good customer experience books to read if you want to learn more about customer experience.

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[Experience Action Podcast] CX Pulse Check – August 2024

Experience Investigators by 360Connext

David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. He is also the author of seven books including the acclaimed: It’s Not Who You Know, It’s Who Knows You!

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Connecting Culture, CX and EX for Impact with Karen Jaw-Madson

ECXO

The European Customer Experience Organization (ECXO) is Proud to Present Karen Jaw-Madson – Innovator in ‘Culture Your Corporate Culture’ speaking about Connecting Culture, CX and EX for Impact When? Her portfolio includes spearheading and implementing a multitude of global organizational initiatives.

Culture 156
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The Art of Community: Higher Logic & Vanilla Forums Super Forum!

Speaker: Keynote Speaker, Guy Kawasaki, Chief Evangelist, Canva

Absolutely: A pioneer in creating community connection and brand love for world-class companies like Apple and Mercedes Benz. Wrote 11 other books, including ones that are being used as textbooks in the finest academic institutions around the world. Street cred? Best-selling author of The Art of the Start 2.0,

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Emotion-Driven Design: Unlocking the Key to Unstoppable Customer Adoption

ECXO

Design leaders play an instrumental role in guiding products beyond functionality to create a connection that resonates on a personal level with users. When users feel understood, they are more likely to form a connection with the product. Creating Empathy in Design Empathy is the bedrock of emotional design.

B2B 390
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Celebrating 15 almost 16 Years of CRM Playaz: A Look into The Commonwealth of Self Interest

eglobalis

Apart from meeting those mentioned, we also had the opportunity to connect with many leaders, authors, entrepreneurs, and investors, which made the event especially enjoyable. During the event, attendees had the opportunity to pick from three books. Brian never disappoints Mindshift is an exceptional book and his best work so far.

CRM 195