Get Ahead of the White House’s “Time Is Money” Mandate – Key Consumer Pain Points And How to Address Them Through Your CX Program
InMoment XI
AUGUST 22, 2024
Key Insights from the Study Accessibility to Live Support : 70% of customers struggle to reach a live representative, with 39.6% One in four customers expressed dissatisfaction with long hold times and repeated transfers. Ready to transform your customer service and see the impact on your bottom line?
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