transcosmos Information Systems

NOVEMBER 15, 2017

This is where the value of a customer relationship management (CRM) system lies for your business. You could look at CRM both as a software that helps you manage your customer database and a business philosophy that helps you improve your relationship with your customers. Process Automation. Simple and Easy to Navigate.

Customer Relationship Management 75

Customer Relationship Management Customer relationships Infographics System 75

Provide Support

FEBRUARY 15, 2017

Then came call centers, email, live chat, sophisticated CRM systems and social media.(.). With the invention and the evolution of the telephone customer service has become much easier. Though it took almost 100 years for the phone to become one of the main customer service channels. Read more. © 2003 - 2017 Provide Support LLC.

Infographics 57

Infographics Customer Service Trends Social Media 57

Alliance by IFS

MARCH 25, 2019

With the mobile app, field workers will have access to all of the customer information stored in your office CRM. From dispatchers to call center personnel, executive management and back-office employees, field service software can help your whole team to do their jobs more effectively. Download this field service infographic.

Software 87

Software Management Telecommunications Infographics 87

TechSee

JANUARY 4, 2022

Check out our year in review infographic for a visualization of TechSee’s 2021. This year, we are proud to have won the 2021 Best in Biz Award for Enterprise Product of the Year, TMC’s 2021 CRM Excellence Award, and the TMC Pandemic Tech Innovation Award. . 2021 Year in Review. A Year of Growth. A Year of Recognition.

Self Service 109

Self Service Insurance Innovation Infographics 109

Alliance by IFS

AUGUST 10, 2019

With your FSM software’s mobile app, field workers can access all the information stored in your office CRM solution. In addition, many FSM solutions include service call management software that provides call center staff with on-demand access to past customer interactions, service histories, job notes, and more.

Software 72

Software Management Telecommunications Call Center 72

Beyond Philosophy

OCTOBER 15, 2015

State of Multichannel Customer Service Report published by Parature and Microsoft Dynamics CRM, it’s not a moment too soon. Report, Parature and Microsoft Dynamics CRM, they produced this infographic : It’s great that more companies are working on improving the Customer Experience for Customers. According to the 2015 U.K.

Self Service 60

Self Service Customer Service Infographics CRM 60

NobelBiz

SEPTEMBER 5, 2023

Telemarketing and call center operations form the backbone of many businesses, enabling them to connect directly with their audience. Connection Rate: A Closer Examination The connection rate refers to the percentage of successfully connected calls out of the total attempted calls.

Contact Center 59

Contact Center Connections Call Center Telecommunications 59