Call Center Customer Experience Management Webinar 
eglobalis
SEPTEMBER 30, 2017
Die CXPA hilft Customer-Experience (CX)-Spezialisten, das Customer-Experience-Management zu einem festen Bestandteil der Unternehmensausrichtung zu machen und Transformation über die gesamte Unternehmung hinweg einzubetten. Web, Call Center, persönliche Meetings, Verkaufsstellen, Mobile Commerce etc.),
eglobalis
OCTOBER 1, 2017
The CXPA helps customer experience professionals make customer experience management an integral part of how their companies operate and to enable customer experience professionals to embed transformation across their organizations. Webinars, Panels and other online learning. Discussion Boards.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Customer Bliss
FEBRUARY 21, 2019
In today’s episode, we’re going international with Rekha Weerasooriya , General Manager of Customer Experience Management and People Development at Dialog Axiata , the number one telecommunications provider in Sri Lanka. Rekha explains how she instituted her own method of the three Rs: read, research, and reapply.
Customer Bliss
FEBRUARY 21, 2019
In today’s episode, we’re going international with Rekha Weerasooriya , General Manager of Customer Experience Management and People Development at Dialog Axiata , the number one telecommunications provider in Sri Lanka. Rekha explains how she instituted her own method of the three Rs: read, research, and reapply.
CX Journey
OCTOBER 27, 2015
Pundits and experts alike say that customer experience is everyone's job. If you google "customer experience is everyone's job" and "customer service is everyone's job," you'll find endless articles, blogs, and webinars with that very title. NO, customer experience is not everyone's job.
Clarabridge
SEPTEMBER 1, 2015
Insurance companies now need to make sure that their customers are not only healthy, but also happy and want to stay with them. This change has led to many insurance companies investing in customer experience management. The segments that can be measured include the call center, managers, team leaders, and agents.
CX Workout - Ideas Blog
OCTOBER 3, 2018
The Most Misunderstood Thing About Customer Experience Design from Joe Wheeler on Vimeo. Thank you so much for joining today’s webinar. My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. Joe is co-author of two books on the subject customer experience.
Expert insights. Personalized for you.
157 
Let's personalize your content