Top 5 Customer Service & CX Articles for Week of June 3, 2024
ShepHyken
JUNE 2, 2024
My Comment: Let’s start this week’s Top Five roundup with an article that has compiled tips and techniques for dealing with “awkward customers” from a number of recognizable customer service and CX experts. What is an awkward customer? They expect businesses to be there for them even after they make a purchase.
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