Get Ahead of the White House’s “Time Is Money” Mandate – Key Consumer Pain Points And How to Address Them Through Your CX Program
InMoment XI
AUGUST 22, 2024
Omnichannel Communication : Customers demand seamless transitions across communication channels, with 94.2% However, nearly one in five customers are frustrated by having to repeat their issues when switching channels. Ensure Accountability : In today’s landscape, consumer trust and accountability are key.
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