ChurnZero

MARCH 3, 2020

Top 10 Must Attend Conferences in 2020 for Customer Success Professionals. I’m not talking about a vacation (although those days off are also oh so very important) but I’m talking about, stepping out of the office for a day or two to attend a conference. ChurnZero is proud to be a Gold sponsor of the event.

Conference 72

Conference Customer Success Chief Customer Officer Return on Investment 72

NetBase

MAY 29, 2020

The travel industry has taken one of the biggest hits since the pandemic struck, leaving many to wonder if and when it will get back to what we once knew. Brands like Edgewell Personal Care , for example aren’t wasting any time in their marketing efforts to pivot with new messaging. Optimism & Apprehension.

Marketing 64

Marketing Travel Conference Social Media 64

CX Journey

MARCH 21, 2018

Be sure to factor in their time, materials, resource, and travel needs and expenses. CAB meetings: be sure to factor in moderator fees, graphic recorder fees (if any), location fees, materials, food and beverages, any travel expenses you might incur yourself or reimburse for attendees, etc.

Customer Journeys 272

Customer Journeys Travel Consulting Customer Experience Professionals 272

Maru Group

OCTOBER 19, 2022

International conferences like IBC and MIPCOM are devoting considerable attention to the format, boosted by its success in the United States. This creates a quandary for market research companies. FAST market. By Maru Entertainment & Technology | September 6, 2022.

Entertainment 75

Entertainment Marketing Sports Video 75

Qualtrics

FEBRUARY 25, 2019

The world of market research is undergoing a radical transformation. From artificial intelligence and machine learning, to the proliferation of new data sources, the role of a market researcher is very different to what it was 5 years ago. Here’s our round-up of 4 of the best conferences across Europe in 2019. X4 On Tour.

Conference 20

Conference Marketing Analytics Travel 20

CSM Magazine

SEPTEMBER 27, 2023

The growing adaptation of the technology has seen its global market value clock $83 billion in 2023, a figure that is projected to increase to $936.6 Metaverse technology has conquered domains like gaming and entertainment, travel and tourism, events and conferencing, real estate, healthcare, content creation, and more.

Technology 59

Technology Tourism Travel Entertainment 59

Joe Rawlinson

DECEMBER 13, 2018

Marketing has always been one of the most important business drivers, but it evolved in the last couple of decades just to grow bigger and more complex. What makes this marketing concept so powerful? Lead generation : Marketers who customize content can expect to generate more leads than their less agile counterparts.

Strategy 111

Strategy Marketing Social Media Consumers 111

Optimove

JULY 6, 2020

Events and Conferences. Optimove created PostFunnel Events Series to give the growing B2C CRM community a home and to facilitating insightful conversations about Relationship Marketing (while munching on great food). Eye for Travel Amsterdam. Eye for Travel Amsterdam. Calendar and more info here. Global Gaming Expo (G2E).

Sports 90

Sports B2C Travel Conference 90

Oracle

JULY 31, 2018

This week, the SmarterCX.com team is in attendance at Insight 2018 , the second annual conference hosted by PipelinePros, the Oracle ATG, Endeca, and Oracle Commerce Cloud user group. Here are some of the key takeaways. Top challenges for today’s commerce leaders.

Conference 40

Conference Retail Travel Tips 40

BlueOcean

MAY 11, 2020

If you have shelved your 2020 RFP plans for now, this is the time to reassess priorities for any potential new partnership and determine how to bake those new priorities into your RFP when you do go to market. Redundancy and business continuity are the big obvious ones. to double-screen the list.

Customer Care 156

Customer Care Contact Center Travel Effort Score 156

BlueOcean

MAY 11, 2020

If you have shelved your 2020 RFP plans for now, this is the time to reassess priorities for any potential new partnership and determine how to bake those new priorities into your RFP when you do go to market. Redundancy and business continuity are the big obvious ones. to double-screen the list.

Customer Care 156

Customer Care Contact Center Travel Effort Score 156

Horizon CX

APRIL 1, 2020

By Peter Swaim, MBA, CSSGB, CX-PRO, VP Marketing, HorizonCX. As the story goes, three business executives had traveled from out of town to attend a conference, and at the end of the first day, they gathered in their hotel lobby and asked the concierge to recommend a good place to eat.

Hotels 147

Hotels Conference Advertising Travel 147

ChurnZero

JANUARY 23, 2019

Outbound Marketing Manager. Join ChurnZero as a Outbound Marketing Manager. Our fast-growing startup is looking for a forward-thinking Outbound Marketing Manager. Reporting to the Director of Marketing, this role aligns ChurnZero’s marketing and sales efforts. BS degree in Marketing or a related field.

Marketing 40

Marketing Management Conference Travel 40

Experience Investigators by 360Connext

NOVEMBER 12, 2014

This is such an amazing example of experiential marketing. At a recent conference, I saw a speaker from Buzzfeed declare that anything viral was really about identity. A gentleman who travels extensively and is a top-tier member of a hotel loyalty program was telling me he just wished they’d ask him a few questions.

Brands 259

Brands Hotels Consulting Loyalty Programs 259

AWS Machine Learning

SEPTEMBER 12, 2022

AWS is a Global Diamond Sponsor of the conference. Speakers: David Randle, Global Head of GTM for Spatial Computing, AWS; Veronica Yip, Product Manager and Product Marketing Manager, NVIDIA; Balaji Raghavachari, Executive Director, Tech Strategy, Verizon; and Peter Linder, Head of 5G Marketing, North America, Ericsson.

Conference 86

Conference Training Travel Meeting 86

Talkdesk

MARCH 17, 2020

The need for a customizable customer support solution is present in many industries and is particularly pressing for travel and hospitality. travel and tourism industry at least $24 billion in foreign spending alone. Globally, travel is predicted to fall 9.1% The consequences are estimated to cost the U.S.

Contact Center 94

Contact Center Tourism Self Service Travel 94

Oracle

JANUARY 17, 2018

In an interesting dichotomy of content marketing trends, popular content formats in 2018 will be a mix of interactive assets and long-form print pieces. According to a recent report by Grand View Research , the global chatbot market is expected to reach $1.25 billion by 2025. They want detailed information to guide and educate.

Trends 52

Trends Marketing Chatbots Video 52

Helen Dewdney

MAY 7, 2021

The UK is bracing itself for news of the lifting of national and international COVID-19 travel restrictions as early as 7 May 2021. Whilst we are becoming more confident that we may be able to travel and go on holiday after a turbulent year, many of us may still be nervous of going abroad. Going anywhere nice this year?

Travel 84

Travel Hotels Tips Consumers 84

ShepHyken

MARCH 12, 2021

This week we feature an article from Rohan Malkotia , Digital Marketing Executive at Servetel. He writes about how businesses need to realign their sales and marketing strategies in order to survive a post-pandemic world. The impact extends from B2C (business-to-customer) markets to B2B (business-to-business) sales as well.

Strategy 148

Strategy Self Service Customer Journeys B2B 148

Optimove

DECEMBER 12, 2019

So, here is Part 2 – everything that went down on that stage on the second day of the conference. **. Optimove’s VP of Marketing, Amit Bivas , kicks off PostFunnel Summit with an overview of today’s consumer, marketer, industry and the overarching challenges we’ll be discussing throughout the day. Moderator: Greg Sterling.

CRM 69

CRM Ecommerce Travel Fashion 69

Beyond Philosophy

DECEMBER 28, 2023

It can also eliminate frustration and stress when traveling. Further, Mead thinks that the brand and marketing experience is one thing. Colin has spoken at hundreds of conferences, including some of the world’s largest brands. Talk to Colin about how he can speak ‘in person’ or ‘virtually’ at your conference.

Self Service 88

Self Service Airlines Conference Call Center 88

TechSee

JUNE 16, 2022

Jim Iyoob is responsible for Etech’s strategy, marketing, business development, IT, program implementation, operational excellence, and product development across all Etech’s existing lines of business. s 9 Binge-Worthy Marketing Podcasts list and is also known as the “Godmother of customer experience.”. Follow on LinkedIn.

Customer Service 252

Customer Service Contact Center Chief Customer Officer Call Center 252

Oracle

FEBRUARY 21, 2019

On March 20, 2019 at Oracle Modern Customer Experience in Las Vegas, the 13 th annual Markie Awards ceremony will take place, where winners in 14 categories of marketing and customer experience excellence will be announced. “The Apex Award for Best Overall Customer Experience (Marketing, Sales, Service & Commerce)” Finalists.

Omni-Channel 75

Omni-Channel Meeting Conference ROI 75

CSM Practice

JUNE 16, 2020

It is my assumption that in the next 6 months, there will be very few business travels. Per CSM Practice COVID 19 Survey results , customers are now more used to having video conferences with vendors and a remote business review should be appropriate. Benchmarks. assuming you have the underline data that will enable this analysis).

Travel 92

Travel Analysis Conference Survey 92

Beyond Philosophy

AUGUST 24, 2023

At my local market, a self-check-out was installed to reduce our wait times. He talked about how a rail line was spending billions of dollars to speed up the rail line’s travel from point A to point B by half an hour. Colin has spoken at hundreds of conferences, including some of the world’s largest brands.

Self Service 78

Self Service Conference Wait Times Banking 78

SurveySparrow

JUNE 6, 2024

Because it focuses on a specific area – travel and expense management (T&EM) – and it does so brilliantly. Travel Management : Capture travel reservations, ensuring compliance and streamlining the process. Marketing : Enable mass mailings, tracks campaign performance, and improve conversion rates.

Comparison 40

Comparison e-support Financial Travel 40

Experience Investigators by 360Connext

MARCH 1, 2017

This will be my tenth journey to Austin for the South By Southwest Interactive Conference (SXSW) in March. It’s a crazy few days of social media, digital marketing, internet rock stars and barbecue.

Conference 110

Conference How To Social Media Consulting 110

Experience Investigators by 360Connext

MARCH 16, 2015

Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world. Need a customer-focused speaker for your next event? Get in touch to book Jeannie today! . Your Name *. Phone Company Name.

Customer Experience 110

Customer Experience Conference Telecommunications Automotive 110

Win the Customer

OCTOBER 5, 2017

Attend Conferences. Many business owners miss out on attending professional conferences. If you’re travelling far you may even consider chartering a flight with a company like Silverhawk Aviation or someone similar to avoid any potential delays. Be sure to dress well, be polite, and always be on time.

Transportation 99

Transportation Conference Social Media Tips 99

Chadwick Martin Bailey

NOVEMBER 30, 2020

His ideas about connection are especially relevant in a pandemic, where travel is limited, and our worlds can shrink unless we’re engaging regularly with clients, prospects, colleagues, and industry professionals. You might text, DM, collaborate, video conference, video chat, enjoy virtual drinks, or create groups and book clubs.

Travel 52

Travel Conference Video Groups 52

Kustomer

NOVEMBER 12, 2021

On November 10th and 11th, CX leaders gathered virtually for another edition of our annual conference: Kustomer NOW. One of the most prominent key themes over the course of the conference was an urgent call for businesses to embrace an omnichannel CX strategy. A big one being your product marketing.”.

Omni-Channel 90

Omni-Channel Conference e-support Travel 90

Customer Bliss

FEBRUARY 23, 2017

I blog ( and podcast ) a lot around customer experience, and I’m usually on the go working with clients or at conferences/speeches/etc. This can happen at airports (actually often happens at airports based on how the brands are interacting with harried travelers) or other random places. What is CoSchedule? .

Case Study 100

Case Study Study Social Media Conference 100

Chadwick Martin Bailey

MARCH 11, 2020

Conference attendance looked a little different at last week’s Quirk’s event. Carmel Dibner from Applied Marketing Sciences spoke about using Machine Learning as a precursor to primary research. Whether you’re laying low, or still traveling, the lifelong journey of learning never ends. VP of Consumer Psychology.

Conference 59

Conference Travel Culture Consumers 59

CSM Practice

JUNE 16, 2020

It is my assumption that in the next 6 months, there will be very few business travels. Per CSM Practice COVID 19 Survey results , customers are now more used to having video conferences with vendors and a remote business review should be appropriate. Benchmarks. assuming you have the underline data that will enable this analysis).

Travel 64

Travel Conference Report Analysis 64

Bizagi

JULY 10, 2019

“This was definitely the BEST user conference I have attended, and the energy was fantastic!” But don’t worry if you missed out, because our flagship user conference is coming back to Miami for 2019! Grab a front row seat as our product marketing team as they make some exciting announcements about new launches this October.

Conference 80

Conference Hotels Innovation Insurance 80

Maru Group

APRIL 8, 2020

One of our most recent innovations, Brand Emotion, is a methodology that leverages visual semiotics to uncover the emotions individuals associate with brands or different types of marketing communications/materials. As a group of industry friends, we decided to do something in the face of this market challenge.

Management 52

Management Conference Travel Innovation 52

Beyond Philosophy

JUNE 23, 2015

.; and, while some carriers are taking precautions to protect their customers from text message advertising, so far neither the direct marketing industry nor the federal government has been able to control this form of spam. As one site marketing executive said: “This is a great, low-cost way for us to acquire new names.

Wireless 60

Wireless Marketing Advertising e-support 60