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To deliver a better Customer Experience, stop reading this article and go to sleep!

ECXO

Sleep facilitates the brain’s ability to connect disparate ideas and think outside the box. Education and Awareness: Conducting workshops and seminars on the importance of sleep and offering tips on good sleep hygiene can empower employees to make healthier choices. Awareness is the first step towards change.

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Lighting the Path: How to Help College Students with Mental Health Issues

Comm100

Colleges should promote mental health awareness on campus by organizing workshops, seminars, and campaigns to educate students, faculty, and staff about mental health issues, their signs, and the resources that are available to them should they need it. It’s also important to reduce the stigma around the topic.

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15 Customer Retention Strategies for Long-Term Customer Loyalty

Comm100

But 68% of consumers will not go back to a provider once they’ve left, and 80% of them believe the company could have done more to retain their business in the first place. Try creating materials like: Seminars/Webinars. consumers switch service providers due to poor service. Special Reports. White Papers. Newsletters.

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NetBase Quid World Tour Headed to Charlotte, Dallas & Austin!

NetBase

You have questions about the very latest next generation consumer and market intelligence technology available, and NetBase Quid has answers! Our World Tour seminar series is off and running, and we’re excited to share a bit about it – and invite you to join us at an upcoming complementary session. Odds are, there’s one near you!

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Amazing customer experience begins with engaged leaders

Thematic

Companies are competing for the same customer, and if all things are equal, service is usually a deciding factor for the consumer. Leadership must be committed to improving and should regularly attend training, seminars and conferences. Connect with Sean on LinkedIn and Twitter. That begins with your customer-facing teams.

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What 3G Sunsetting Means for Home Security Firms

TechSee

When 3G networks are shut down, alarms reliant on this technology will lose connectivity; thus, an alarm triggered to report a fire, home invasion, medical emergency, or dangerous carbon monoxide levels will fail to alert the central monitoring system, with potentially disastrous implications.

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Artificial Intelligence and the Customer Journey

Horizon CX

As consumers, we encounter AI in many forms and most notably whenever we need to call a customer support line for information or to resolve an issue. The best example, and one that we may be most familiar with, is our Amazon Alexa—we ask a question, and we expect to receive a reasonable response and hopefully, the twain shall coincide.