AWS Machine Learning

NOVEMBER 13, 2024

To upload the dataset Download the dataset : Go to the Shoe Dataset page on Kaggle.com and download the dataset file (350.79MB) that contains the images. To do so, run the following code segment to connect to your Amazon OpenSearch Serverless collection. Now that the vector index has been created, you can ingest the embeddings.

Management 117

Management Ecommerce Healthcare Training 117

InMoment XI

AUGUST 8, 2023

Case management programs—also known as closed loop feedback (CLF) programs—enable trained staff to connect with customers one on one. Frontline staff call back customers to understand why an experience was either great or has room for improvement, and provide a chance to really connect with customers and hear their stories first hand.

Survey 435

Survey Net Promoter Score Customer Service Representative Tips 435

AWS Machine Learning

DECEMBER 9, 2024

For example, you can give users access permission to download popular packages and customize the development environment. With an Amazon VPC, you can control the network access and internet connectivity of your SageMaker environment, or even remove direct internet access to add another layer of security.

Metrics 103

Metrics Training Connections Telecommunications 103

Optimove

MARCH 20, 2025

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Day 2 of Optimove Connect 2025 continued the momentum with cutting-edge insights, real-world success stories, and expert-led product deep dives. Thanks to all speakers, attendees, and partners for making Optimove Connect 2025 an unforgettable event!

Connections 52

Connections Gamification Marketing CRM 52

AWS Machine Learning

APRIL 17, 2024

Neptune is a fast, reliable, fully managed graph database service that makes it straightforward to build and run applications that work with highly connected datasets. Overall, this prototype demonstrates the art of possible with knowledge graphs and generative AI—deriving signals by connecting disparate dots.

Financial 135

Financial Connections Data Report 135

Optimove

MARCH 19, 2025

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: What an incredible first day at Optimove Connect 2025! The post Optimove Connect Day 1: A Powerful Kickoff from Positionless Marketing to AI-Powered Optimization appeared first on Optimove.

Connections 52

Connections Marketing CRM Banking 52

Optimove

JANUARY 15, 2025

Take your customer segmentation to the next level with our advanced guide Download Now Every January, businesses around the globe celebrate Get to Know Your Customer’s Day , a reminder of the core principle driving all successful marketing: knowing your customers is essential to creating meaningful engagement and lasting loyalty.

Connections 52

Connections Data Loyalty Consumers 52

Experience Investigators by 360Connext

OCTOBER 17, 2018

You can download it here.). Engagement means connecting their daily duties with the bigger vision, every day. Engaging customers means connecting with them emotionally. My esteemed colleagues in the report declared the three words that matter most to them – to dispel the idea of these words as purely buzz. Is that odd?

Leadership 283

Leadership Culture Customer Centricity Report 283

AWS Machine Learning

OCTOBER 30, 2024

Complete the following steps: Download the CloudFormation template and deploy it in the source Region ( us-east-1 ). Download the CloudFormation template to deploy a sample Lambda and CloudWatch log group. For more information, see Use Global Resiliency to deploy bots to other Regions.

Chatbots 113

Chatbots Hotels Contact Center Telecommunications 113

InMoment XI

OCTOBER 4, 2023

It’s in this quest for the ‘why’ that businesses uncover hidden connections between CX improvements and financial business outcomes like customer acquisition , retention, and cost savings. Take the first step towards boosting profitability and customer satisfaction by downloading our FREE ‘101-level’ guide today!

Customer Experience 418

Customer Experience Net Promoter Score How To Effort Score 418

Calabrio

MARCH 25, 2025

However, even as they add channels to their customer service arsenal, many contact centers are still playing catch-up when it comes to creating seamless connections between those channels. Download the full State of the Contact Center 2025 report and take the next step in optimizing your workforce strategy.

Contact Center 130

Contact Center Self Service Report Trends 130

Experience Investigators by 360Connext

DECEMBER 10, 2024

But it is notoriously challenging to connect our individual efforts to clear benefits and ROI, because CX can span so many areas. If customers download your app, how many never make a purchase? But how do we connect our day-to-day activities and specific investments to these benefits? Start with why. Align with business goals.

ROI 143

ROI Customer Experience Customer Journeys Effort Score 143

Comm100

AUGUST 1, 2022

For the full low-down and success stories from fellow schools, download the cheat sheet below. Live chat also mirrors the digital channels that students use to stay connected with friends and family, and avoids the anxiety caused by phone calls among Gen Z and Millennials.

Chatbots 246

Chatbots Omni-Channel Social Media B2C 246

Optimove

FEBRUARY 19, 2025

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Customer expectations are evolving, and staying ahead means learning from the best. The CRM Marketer Evolution’s Curve Guide Download this guide to learn about the 5 stages of a marketer’s evolution. See you in London!

Case Study 52

Case Study CRM Connections Study 52

GetFeedback

AUGUST 14, 2019

Take a look: Click here to download the PDF version. . Click here to download PDF version of the list. . Click here to download PDF version of the list. . Download our free Customer Satisfaction Score toolkit for customer satisfaction best practices, a free CSAT survey template, and much more. Download the Toolkit.

Customer Satisfaction 268

Customer Satisfaction Survey eBook Industry 268

InMoment XI

AUGUST 30, 2022

Can we connect you with a customer success manager via chat? To learn more about customer satisfaction surveys and the best way to utilize them, download our free white paper here! How can our employees better support your business’s/your goals? Why did you choose our product over a competitor’s?

Customer Satisfaction 370

Customer Satisfaction Net Promoter Score Survey Effort Score 370

Comm100

MAY 11, 2023

For a full breakdown of the latest enrollment data, you can download our report – The College Enrollment Decline – A Complete Breakdown of the Data. Focus on connection with personalization When asking prospective students what they value when choosing which school to join, 92% said it was important they were treated like an individual.

Chatbots 49

Chatbots Trends Omni-Channel Connections 49

Comm100

JANUARY 25, 2022

In 2022, live chat expectations have increased, and providing the best possible customer experience (CX) now means allowing customers to connect how and when they want. Digital omnichannel platforms connect every key digital channel together, whether that be live chat, email, social media, or even SMS. Provide 24/7 support .

How To 246

How To Chatbots Omni-Channel Social Media 246

Experience Investigators by 360Connext

OCTOBER 17, 2018

You can download it here.). Engagement means connecting their daily duties with the bigger vision, every day. Engaging customers means connecting with them emotionally. My esteemed colleagues in the report declared the three words that matter most to them – to dispel the idea of these words as purely buzz. Is that odd?

Leadership 227

Leadership Culture Customer Centricity Report 227

Experience Investigators by 360Connext

APRIL 23, 2024

We need to weave the fabric of emotional connection through CX mission alignment, create ROI beyond the balance sheet, and embrace the potent influence of storytelling. Resources Mentioned: Download the free CX Mission Statement Workbook Download the free CX Success Statement Workbook Is Customer Experience Worth It?

Customer Experience 162

Customer Experience ROI Connections Innovation 162

Optimove

JANUARY 2, 2025

Part 2 of the 2025 Optimove Consumer Marketing Fatigue Report dives into strategies to strengthen retention, reduce churn, and foster deeper connections.

Consumers 76

Consumers Marketing Loyalty Programs Customer Retention 76

Optimove

JANUARY 5, 2025

Up your mobile marketing game with this guide Download Now Why it Matters: Integrating Viber into Optimove opens new opportunities for brands to engage global audiences in a powerful channel with hyper-personalized, real-time campaigns. For tickets and details, visit Optimove Connect 2025.

Marketing 59

Marketing Connections Video Tips 59

GetFeedback

AUGUST 14, 2019

Download our free Customer Satisfaction Score toolkit for customer satisfaction best practices, a free CSAT survey template, and much more. Download the Toolkit. Connect with her: www.cx-journey.com Measure your Customer Satisfaction Score (CSAT) and its ROI with our interactive calculator. Get Calculator. Free CSAT Toolkit.

Customer Satisfaction 389

Customer Satisfaction Customer Journeys Effort Score How To 389

C3Centricity

JUNE 25, 2020

You can download it and get the accompanying workbook here. 2 Assess the Optimum Way of Connecting with Your Customers. . #2 2 Assess the Optimum Way of Connecting with Your Customers. Do you know the best way to contact your target customers, as well as their preferred place and time to connect? Is it one-way or two?

Customer Centricity 262

Customer Centricity Competitive Advantage Trends Brands 262

Optimove

FEBRUARY 20, 2025

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Marketing teams are under growing pressure to do more with lessmore campaigns, more personalization, more customer touchpointsall while working with smaller teams and fewer resources. Check out the agenda and secure your spot here.

Connections 52

Connections Marketing CRM Banking 52

Optimove

JANUARY 21, 2025

Timing builds trust: The right message at the right time strengthens connections. Download the report to adapt your strategy and build lasting customer loyalty. Relevance sparks action: Offers aligned with preferences and timing deliver results. Dont let your marketing blend into the noise.

Consumers 76

Consumers Marketing Loyalty Report 76

ShepHyken

NOVEMBER 6, 2024

Click here to download it at no charge. Connect with Shep on LinkedIn. I just released a special report on convenience. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author.

Customer Experience 79

Customer Experience Customer Service Training Meeting Customers 79

Comm100

MAY 20, 2022

Thanks to its speed and convenience, live chat software empowers agents to provide the type and quality of support that today’s consumers need, all while: Reducing operational costs Improving efficiency Increasing availability Building stronger connections and Improving customer satisfaction (CSAT). Reduce support costs.

Software 237

Software Wait Times Multi-Channel Consumers 237

Lumoa

MAY 19, 2022

Through our ecommerce apps ebook, we aim to establish a connection between factors that impact the customer experience and the influence that these variables have on satisfaction levels. Download the full shopping apps report to find out why. Download our State of the Shopping Apps Report for 2022 today.

Report 195

Report Ecommerce Retail Customer Satisfaction 195

Optimove

MARCH 6, 2025

See the difference control groups make in this guide Download Now Why it Matters: This post is important for retail marketers as it highlights how loyalty programs extend beyond simple discounts to foster deeper engagement and long-term brand affinity. How to treat every campaign like a marketing experiment Download Now >> #5.

Retail 59

Retail Loyalty Gamification Loyalty Programs 59

Experience Investigators by 360Connext

DECEMBER 8, 2020

When you can connect the dots to understand what CX efforts drive business results, you can work deliberately towards driving even better results, and do so with the buy-in of leaders who recognize the effect CX is having on their goals as well. . Did better customer onboarding materials lead to reduced call center costs ? If not, why not?

Customer Experience 329

Customer Experience Net Promoter Score Effort Score Exercises 329

Lumoa

JANUARY 9, 2018

However, research shows most customers still value an emotional connection with the people fronting the organization. Adam Toporek, Customer Service Expert, Speaker and Author @adamtoporek | blog “The future of customer experience will involve finding ways to use technology to create and maintain positive emotional connections with customers.

Customer Experience 332

Customer Experience Competitive Advantage Omni-Channel Culture 332

Comm100

JANUARY 5, 2022

It’s also important to find a live chat provider that offers high availability – look out for live chat software that is able to provide uptime even when during scheduled maintenance periods or unexpected system downtime to make sure your connection isn’t interrupted. High security standards . Read this guide to do this for live chat.

Government 243

Government CRM eBook Software 243

Comm100

OCTOBER 13, 2022

To increase university enrollment, higher education institutions now need digital strategies to reach students where they are and how they want to connect. Students want to connect with their school in the easiest way possible, which is why introducing live chat has become a proven strategy to increase university enrollment.

Strategy 244

Strategy Chatbots Social Media Omni-Channel 244