InMoment XI

AUGUST 3, 2023

To learn more about how your brand can use unstructured data analytics to drive business success, request a demo here! Embracing unstructured data analytics will not only drive business growth but also position your organization as a customer-centric industry leader.

Analytics 366

Analytics Customer Insights Data Social Media 366

InMoment XI

APRIL 6, 2022

Once she has her two favorites, she then uses the companies’ software demos and pricing packages to consider each one. She pulls together a comprehensive list of all of her options for high quality data management solutions. Using reviews and priorities, she whittles her list down to two companies.

Customer Journeys 387

Customer Journeys Touchpoint Customers Loyalty 387

Uniphore

JUNE 10, 2021

Try Demo Now. Request a demo of our automation solutions today, and see what we can do for you. Call Volume During COVID-19. Direct your Callers to Effortless Digital Customer Service With Visual IVR. Make Onboarding Simpler. Most stated that it took anywhere from one to several months for an agent to become proficient.

Call Center 246

Call Center Self Service Contact Center eBook 246

Comm100

DECEMBER 16, 2024

Request a demo today Request Demo How AI is Revolutionizing Customer Service Automation Customer service automation has been deeply impacted by AI. Request a demo today Request Demo Enhanced Agent Productivity and Satisfaction We often forget just how many tasks support agents juggle on a daily basis.

Customer Service 130

Customer Service Self Service Chatbots Omni-Channel 130

ECXO

JULY 22, 2024

Interactive Tutorials: Video tutorials and interactive demos effectively highlight the product’s value proposition. Strategies to boost adoption include: Interactive Demos and Documentation: Providing detailed documentation and hands-on training sessions.

B2B 201

B2B Customer Experience Self Service e-support 201

Retently

SEPTEMBER 3, 2024

Post-Demo Call Survey: Turning First Impressions into Actionable Insights The demo call is often the first live interaction a potential customer has with our product, making it a critical touchpoint in the customer journey. NPS post-demo survey The insights gathered from this survey are invaluable for fine-tuning our sales approach.

B2B 158

B2B NPS Effort Score Survey 158

Comm100

OCTOBER 13, 2024

Request a demo today. Reqdy to Elvate Your iGaming Support Book a 30-min, obligation-free demo with our experts to see how AI chatbots can transform your player experience. Request a demo Request Demo The post Cracking the Self-service Code in iGaming: 5 Key Insights from our Webinar appeared first on Comm100.

Self Service 130

Self Service Chatbots Social Media Wait Times 130

Lumoa

APRIL 8, 2024

Note that you will need to be logged in to Lumoa in order to access certain guides: Netigate and Lumoa FAQ – General questions answered Ask Lumoa Use Case Demo – Watch Taru go over common use cases for Ask Lumoa Anonymize data in Lumoa – Updated with the new rules and logic That’s all folks! Thanks for reading!

Roadmap 195

Roadmap Knowledge Base Survey Feedback 195

InMoment XI

SEPTEMBER 17, 2024

Comparing Final Options Once they have their two favorites, they use the companies’ software demos and pricing packages to consider each one. This may include a free trial, demo appointment, payment, or other points. Schedule a demo today to see how InMoment can help you improve the customer journey. References Gartner.

Customer Journeys 195

Customer Journeys Net Promoter Score Self Service Touchpoint 195

Comm100

DECEMBER 10, 2024

Request a demo today Request Demo 5. Request a demo today Request Demo The post 5 Proven Strategies for Retaining iGaming Players appeared first on Comm100. Engage Players with Personalized Outreach Send tailored messages to boost engagement and loyalty across email, SMS, WhatsApp, and more with Comm100 Outreach.

Strategy 130

Strategy Multi-Channel Loyalty Social Media 130

InMoment XI

MAY 10, 2024

Learn how you can elevate your CX strategy by scheduling a demo or speak to an expert on any of these topics by contacting us at voc@inmoment.com. Transform Your CX Strategy with InMoment InMoment empowers businesses to revolutionize their customer experience strategy through a comprehensive suite of innovative tools and insights.

Social Media 195

Social Media Analysis Chatbots Analytics 195

Lumoa

SEPTEMBER 2, 2022

We made a few new guides to help get new users to Lumoa up and running, as well as to expand knowledge for veteran users: Survey Demos – Examples of the kinds of Surveys that Lumoa offers. This is the first step towards that goal. New knowledge base articles.

Knowledge Base 195

Knowledge Base Feedback Customer Voice Survey 195

BlueOcean

NOVEMBER 19, 2024

With development and testing from both a back-end and front-end perspective completed, Blue Ocean launched live demos with the client to ensure all objectives were met. Instead of spending valuable call time on verification and manual entry processes, agents are able to jump immediately in to resolving the customer’s issue.

Case Study 156

Case Study Study Communication Average Handle Time 156

InMoment XI

AUGUST 13, 2024

Request Demos and Trials After narrowing down your options, request demos or free trials of the conversation intelligence software you’re considering. See how we can help you by scheduling a demo today! This hands-on experience will allow you to see the software in action, explore its interface, and assess its ease of use.

Software 195

Software Social Media Analytics Return on Investment 195

ECXO

OCTOBER 27, 2024

Personalized training, interactive demos, and seamless onboarding processes all contribute to shortening TTV. Optimizing the onboarding process is key to reducing TTV. Customer Success teams should work closely with new customers to ensure a smooth setup and provide immediate, tangible benefits.

Metrics 306

Metrics Customer Success Effort Score Self Service 306

Comm100

JULY 6, 2021

A task bot can be used to gain leads for: Webinars Newsletters Events eBooks Product demos Follow-ups And much more. The more engaging, the more likely the prospect will provide their information and convert into a lead. Comm100 Task Bot can also be used for meeting bookings.

Chatbots 263

Chatbots Sales eBook Resources 263

Experience Investigators by 360Connext

JANUARY 23, 2024

Get ready to learn the importance of accessible tutorials, demos, and why fostering feedback loops is your ticket to continuous improvement and customer satisfaction. Join the conversation as we tackle the challenge of balancing simplicity with cutting-edge innovation.

Innovation 143

Innovation Customer Centricity Customer Satisfaction Customer Journeys 143

TechSee

AUGUST 15, 2021

If you would like to see how TechSee’s visual assistance solution can help improve your warranty cost management process, please click here for a demo. But with innovations such as Visual Assistance, warranty claim management can present an opportunity to reduce costs and strengthen relationships with dealers.

Self Service 207

Self Service Management Video Contact Center 207

InMoment XI

FEBRUARY 16, 2024

To learn more about InMoment’s Integrated CX approach, schedule a demo today! By collecting and connecting data from diverse channels, decoding emotions, and utilising AI-driven strategies, businesses can move beyond traditional surveys and unlock a deeper understanding of customer experiences.

Multi-Channel 195

Multi-Channel Touchpoint Social Media Customer Voice 195

Comm100

JANUARY 25, 2022

To learn more about the features that can transform your live chat in 2022, and to see these features in action, schedule a demo of Comm100 Live Chat. . Sales representatives can also provide visual demonstrations of products, and for customers deaf or hard of hearing, video chat can be an excellent accessibility tool.

How To 245

How To Chatbots Omni-Channel Social Media 245

Lumoa

JULY 6, 2023

Redefining Corporate Landscapes – Using new tools and ideas to make the right changes New guides in the Knowledge base to level up your Lumoa experience We made a few new guides to help get new users to Lumoa up and running, as well as to expand knowledge for veteran users: Updates to existing guides: Getting Started – Surveys – (..)

Knowledge Base 39

Knowledge Base Competitive Advantage Survey Feedback 39

eglobalis

SEPTEMBER 16, 2024

Mapping key touch-points—such as contract negotiations, product demos, and post-sales support—can highlight areas where you can enhance the experience. B2B buyers are not a single entity; they consist of multiple stakeholders such as procurement teams, R&D departments, and operational teams.

B2B 297

B2B Strategy Customer Experience Customer Journeys 297

InMoment XI

JULY 11, 2024

For example, you may be tempted to set up a feature you did not fully understand in the demo. See what InMoment can do for you by scheduling a demo today. This will help you stay focused and avoid any distractions that come up in the early stages of adoption. References CGS. Is there Chatbot Fatigue? link] Accessed 6/27/2024.

Analytics 195

Analytics Contact Center e-support Healthcare 195

Comm100

AUGUST 10, 2022

To see how your company could introduce a chatbot, contact Comm100 today to book a personalized demo. However, although bots can benefit any industry, every use case is unique to that organization. The post Top 5 Benefits of Chatbots in Customer Service appeared first on Comm100.

Chatbots 235

Chatbots Customer Service ROI Case Study 235

Comm100

MARCH 14, 2022

To see how Comm100 Live Chat can improve services to citizens in your organization, contact Comm100 today to book a personalized demo. Citizen expectations have never been higher, and the opportunities for government engagement have never been greater.

Government 234

Government Wait Times Video Guidelines 234

Comm100

NOVEMBER 29, 2021

If you’d like to understand how you can work towards any of these three top customer service trends for 2022 and get ahead of your competition, book a demo with us and begin your journey towards digital customer experience excellence! The post The Top 3 Customer Service Trends to Expect in 2022 appeared first on Comm100.

Trends 238

Trends Customer Service Chatbots Omni-Channel 238

Comm100

FEBRUARY 17, 2022

To learn how Comm100 Omnichannel can help your organization meet customer expectations, book a personalized demo today! Customers expect support that is fast, flexible, secure, and personalized, and omnichannel platforms are the only way to meet those expectations.

Meeting 222

Meeting Brands Customer Service Omni-Channel 222

AWS Machine Learning

JANUARY 9, 2024

Check out the following demo—seeing is believing! In the demo, our Amazon Q application is populated with a set of AWS whitepapers. Play with it, try all the features discussed in this post, and copy the things you saw in the demo video. Solution overview Amazon Q is amazingly powerful. But don’t stop there.

Multi-Channel 137

Multi-Channel Resources Software Knowledge Base 137

AWS Machine Learning

FEBRUARY 29, 2024

The demo AWS CDK application provides a concise overview of key components, such as the SageMaker domain, lifecycle configuration, authentication through Amazon Cognito, and IAM role with least privileges. In the pop-up window that opens, log in to Amazon Cognito with the user name (demo-user) and password you used earlier.

Self Service 132

Self Service Transportation Policies Analytics 132

AWS Machine Learning

NOVEMBER 7, 2024

The recorded version of the demo is available here: Prerequisites This notebook is designed to run on AWS, leveraging Amazon Bedrock for both the LLM and Stability AI model access. Use the us-west-2 Region to run this demo. Setting up the demo We will be using the Stable Image Ultra for the purposes of this demo.

Advertising 128

Advertising Entertainment Marketing Comparison 128

InMoment XI

NOVEMBER 12, 2024

See what InMoment can do for you by scheduling a demo today! References HubSpot. 2024 HubSpot State of Service. ( [link] ). Accessed 11/4/2024. Mckinsey & Company. The value of getting personalization right—or wrong—is multiplying. ( [link] ).

Social Media 360

Social Media Analysis Metrics Analytics 360

AWS Machine Learning

JUNE 12, 2024

For instructions, refer to How do I integrate IAM Identity Center with an Amazon Cognito user pool and the associated demo video. Provide the following parameters for the stack: Stack name – The name of the CloudFormation stack (for example, AmazonQ-UI-Demo ). VPCId – The ID of the existing VPC that can be used to deploy the demo.

Knowledge Base 137

Knowledge Base Customers How To Resources 137

Experience Investigators by 360Connext

APRIL 2, 2024

Social media posts, brand websites, customer review websites, demo request forms, QR codes, email marketing messages, sales team outreach (SMS or phone calls), and every direct or indirect brand interaction are touchpoints. A great online demo? But that’s only scratching the surface. <- Why? Excellent Yelp reviews?

Touchpoint 143

Touchpoint Customer Journeys Customer Experience Social Media 143

InMoment XI

DECEMBER 3, 2024

Schedule a demo today to see how InMoment can guide you toward higher stages of customer experience maturity! A CX maturity model provides a tiered framework for organizations to progress toward this goal. InMoment’s award-winning XI platform helps companies realize ROI in less than 12 months, which is twice as fast as the industry average.

Customer Experience 195

Customer Experience Customer Journeys Competitive Advantage Customer Centricity 195

Comm100

FEBRUARY 1, 2022

To see how Comm100’s digital omnichannel platform can help you increase your international student engagement, book a demo today and let us show you how we are helping schools and colleges support their students at every stage of their lifecycle. What’s next?

Engagement 223

Engagement Omni-Channel Chatbots Social Media 223

Comm100

DECEMBER 2, 2021

If you’re interested in learning more about how your organization can improve customer experience in 2022 with digital customer engagement technology, book a demo with Comm100 today. . Read more – Comm100 Live Chat Routing. The post Top 4 Customer Experience Trends for Financial Services to Expect in 2022 appeared first on Comm100.

Financial 244

Financial Trends Customer Experience Omni-Channel 244

InMoment XI

OCTOBER 22, 2024

Get started today with a reputation demo. Let us help you strengthen your practice’s reputation, attract new patients, and continue delivering the exceptional care your patients expect. Ready to take control of your online reputation?

Management 221

Management Social Media Healthcare Software 221