ECXO

MAY 27, 2024

bnbvvvV Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes Article source: [link] Introduction Artificial Intelligence is revolutionizing enterprise technology, and will redefine enterprise software design, and transform how businesses enhance customer, user experiences and drive business outcomes.

Technology 227

Technology Self Service Software Loyalty 227

AWS Machine Learning

DECEMBER 3, 2024

Syngenta and AWS collaborated to develop Cropwise AI , an innovative solution powered by Amazon Bedrock Agents , to accelerate their sales reps’ ability to place Syngenta seed products with growers across North America. This project is just one example of how Syngenta is using advaned AWS AI services to drive innovation in agriculture.

Sales 109

Sales Knowledge Base Innovation Data 109

AWS Machine Learning

MARCH 4, 2025

We demonstrate how to harness the power of LLMs to build an intelligent, scalable system that analyzes architecture documents and generates insightful recommendations based on AWS Well-Architected best practices. An interactive chat interface allows deeper exploration of both the original document and generated content.

Knowledge Base 121

Knowledge Base Analysis Resources Tools 121

AWS Machine Learning

MARCH 19, 2025

AWS customers and partners innovate using Amazon Q Business in Europe Organizations across the EU are using Amazon Q Business for a wide variety of use cases, including answering questions about company data, summarizing documents, and providing business insights.

Innovation 107

Innovation Knowledge Base Government Wait Times 107

AWS Machine Learning

FEBRUARY 3, 2025

As enterprises rapidly expand their applications, platforms, and infrastructure, it becomes increasingly challenging to keep up with technology trends, best practices, and programming standards. This approach enables teams to boost innovation, productivity, and knowledge sharing across job functions.

Innovation 108

Innovation Government Chatbots Resources 108

AWS Machine Learning

JANUARY 13, 2025

As enterprises continue to grow their applications, environments, and infrastructure, it has become difficult to keep pace with technology trends, best practices, and programming standards. Enterprises provide their developers, engineers, and architects with a range of knowledge bases and documents, such as usage guides, wikis, and tools.

Innovation 107

Innovation Knowledge Base Policies Guidelines 107

AWS Machine Learning

JANUARY 13, 2025

This is where intelligent document processing (IDP), coupled with the power of generative AI , emerges as a game-changing solution. The process involves the collection and analysis of extensive documentation, including self-evaluation reports (SERs), supporting evidence, and various media formats from the institutions being reviewed.

Report 113

Report Guidelines Comparison Analysis 113

AWS Machine Learning

AUGUST 9, 2024

Question and answering (Q&A) using documents is a commonly used application in various use cases like customer support chatbots, legal research assistants, and healthcare advisors. In this collaboration, the AWS GenAIIC team created a RAG-based solution for Deltek to enable Q&A on single and multiple government solicitation documents.

Government 131

Government Healthcare Knowledge Base Innovation 131

AWS Machine Learning

APRIL 3, 2025

OMRON Corporation is a leading technology provider in industrial automation, healthcare, and electronic components. At the heart of this transformation is the OMRON Data & Analytics Platform (ODAP), an innovative initiative designed to revolutionize how the company harnesses its data assets.

Data 88

Data Government Competitive Advantage Analytics 88

AWS Machine Learning

APRIL 10, 2025

On the Configure data source page, provide the following information: Specify the Amazon S3 location of the documents. Check out the Generative AI Innovation Center for our latest work and customer success stories. Complete the following steps: On the Amazon Bedrock console, choose Knowledge Bases in the navigation pane. Choose Next.

Case Study 125

Case Study Study Knowledge Base Comparison 125

AWS Machine Learning

OCTOBER 14, 2024

For many of these use cases, businesses are building Retrieval Augmented Generation (RAG) style chat-based assistants, where a powerful LLM can reference company-specific documents to answer questions relevant to a particular business or use case. Generate a grounded response to the original question based on the retrieved documents.

Chatbots 126

Chatbots Healthcare System Connections 126

AWS Machine Learning

FEBRUARY 20, 2025

Verisk (Nasdaq: VRSK) is a leading data analytics and technology partner for the global insurance industry. Verisk has embraced this technology and developed its own PAAS AI, which provides an enhanced self-service capability to the PAAS platform. Conversational AI assistants are rapidly transforming customer and employee support.

Knowledge Base 116

Knowledge Base Insurance Guidelines Innovation 116

AWS Machine Learning

FEBRUARY 6, 2024

Bringing innovative new pharmaceuticals drugs to market is a long and stringent process. A key part of the submission process is authoring regulatory documents like the Common Technical Document (CTD), a comprehensive standard formatted document for submitting applications, amendments, supplements, and reports to the FDA.

Government 131

Government Report Guidelines System 131

AWS Machine Learning

JANUARY 8, 2024

AWS customers in healthcare, financial services, the public sector, and other industries store billions of documents as images or PDFs in Amazon Simple Storage Service (Amazon S3). In this post, we focus on processing a large collection of documents into raw text files and storing them in Amazon S3.

How To 126

How To Healthcare Policies Data 126

AWS Machine Learning

FEBRUARY 10, 2025

It aims to boost team efficiency by answering complex technical queries across the machine learning operations (MLOps) lifecycle, drawing from a comprehensive knowledge base that includes environment documentation, AI and data science expertise, and Python code generation.

Data 111

Data Chief Customer Officer Knowledge Base Banking 111

Comm100

DECEMBER 8, 2024

AI-powered chatbots offer innovative solutions to streamline student support, addressing these pain points and enhancing the overall educational experience. Conclusion: Transforming Student Support with Higher Ed Chatbots As technology continues to evolve, the way institutions support and engage students must also advance.

Chatbots 130

Chatbots Financial System Course 130

AWS Machine Learning

APRIL 1, 2025

Organizations can upload documents like PDFs containing HR guidelines or operational workflows, which are then automatically converted into formal logic structures. The workflow consists of the following steps: Source documents (such as HR guidelines or operational procedures) are uploaded to the system. Upload your source document.

Policies 124

Policies Guidelines e-support System 124

AWS Machine Learning

OCTOBER 24, 2023

In today’s information age, the vast volumes of data housed in countless documents present both a challenge and an opportunity for businesses. Traditional document processing methods often fall short in efficiency and accuracy, leaving room for innovation, cost-efficiency, and optimizations.

Hospitality 139

Hospitality Examples e-support Data 139

AWS Machine Learning

MARCH 19, 2025

Join us as we explore how your organization can leverage this transformative technology to drive innovation and boost employee productivity. Components deep-dive Office Add-ins Office Add-ins allow extending Office products with custom extensions built on standard web technologies. Here, we use Anthropics Claude 3.5

Automotive 114

Automotive Resources Examples Analytics 114

InMoment XI

NOVEMBER 26, 2024

This often stems from poor internal communication, outdated technology, or inefficient processes. For example, suppose you discover that consumers didn’t like the email they received after downloading a document from your website.

Customer Journeys 195

Customer Journeys Customer Experience Strategy Touchpoint 195

AWS Machine Learning

DECEMBER 11, 2024

This enables sales teams to interact with our internal sales enablement collateral, including sales plays and first-call decks, as well as customer references, customer- and field-facing incentive programs, and content on the AWS website, including blog posts and service documentation.

Sales 110

Sales Customer Engagement Engagement Knowledge Base 110

AWS Machine Learning

APRIL 1, 2025

Solution overview For this solution, we use Amazon Bedrock Knowledge Bases to store a repository of healthcare documents. We upload a sample set of mental health documents to Amazon Bedrock Knowledge Bases and use those documents to write an article on mental health using a RAG-based approach.

Knowledge Base 109

Knowledge Base Healthcare Guidelines System 109

AWS Machine Learning

MARCH 18, 2025

This is where the integration of cutting-edge technologies, such as audio-to-text translation and large language models (LLMs), holds the potential to revolutionize the way patients receive, process, and act on vital medical information. These audio recordings are then converted into text using ASR and audio-to-text translation technologies.

Healthcare 114

Healthcare Analysis Knowledge Base Report 114

AWS Machine Learning

MAY 1, 2024

This post presents a solution for developing a chatbot capable of answering queries from both documentation and databases, with straightforward deployment. For documentation retrieval, Retrieval Augmented Generation (RAG) stands out as a key tool. Virginia) AWS Region. The following diagram illustrates the solution architecture.

Knowledge Base 131

Knowledge Base Chatbots Data Groups 131

AWS Machine Learning

NOVEMBER 22, 2024

Thomson Reuters transforms the way professionals work by delivering innovative tech and GenAI powered by trusted expertise and industry-leading insights. Set up your knowledge base with relevant customer service documentation, FAQs, and product information. For pricing information, visit the Amazon Bedrock pricing page.

Knowledge Base 124

Knowledge Base Chatbots Travel Innovation 124

AWS Machine Learning

NOVEMBER 19, 2024

Organizations possess extensive repositories of digital documents and data that may remain underutilized due to their unstructured and dispersed nature. Information repository – This repository holds essential documents and data that support customer service processes.

Knowledge Base 111

Knowledge Base Management Customer Satisfaction Policies 111

AWS Machine Learning

DECEMBER 5, 2024

As generative AI continues to drive innovation across industries and our daily lives, the need for responsible AI has become increasingly important. A comprehensive approach to responsible AI empowers organizations to innovate boldly and achieve transformative business outcomes.

Resources 109

Resources Tools Innovation Metrics 109

AWS Machine Learning

JANUARY 7, 2025

The solution offers two TM retrieval modes for users to choose from: vector and document search. When using the Amazon OpenSearch Service adapter (document search), translation unit groupings are parsed and stored into an index dedicated to the uploaded file. For this post, we use a document store. Choose With Document Store.

Effort Score 114

Effort Score Policies Knowledge Base Metrics 114

ECXO

JUNE 11, 2024

This transformation, driven by advanced data analytics, machine learning, and predictive technologies, is ushering in a new era of workplace efficiency and personalization. This adaptability is crucial in an era where the pace of technological change demands ongoing learning. However, the path forward is not without its challenges.

Employee Experience 334

Employee Experience Analysis Multi-Channel Employee Engagement 334

AWS Machine Learning

NOVEMBER 18, 2024

InsuranceDekho uses cutting-edge technology to simplify the insurance purchase process for all users. One of the key considerations while designing the chat assistant was to avoid responses from the default large language model (LLM) trained on generic data and only use the insurance policy documents.

Insurance 109

Insurance Interaction Policies Knowledge Base 109

InMoment XI

OCTOBER 7, 2024

Conversational Insights on Particular Areas of a Document: Speaker-specific insights for targeted agent training and customer understanding 4. InMoment has shared its press and release notes, highlighting its technological advancements and industry leadership. Contact us or a dedicated account manager if you want to learn more.

Competitive Advantage 243

Competitive Advantage Innovation Comparison Roadmap 243

BlueOcean

MARCH 3, 2025

As a sourcing professional, I have to ensure that our company culture is reflected in the RFP and also that the document is customized to the specific industry in which were sourcing. When these teams meet, is there a tendency towards innovation, talk of collaboration? Climbing higher still, they reach the level of real innovation.

Contact Center 156

Contact Center Customer Journeys Culture Return on Investment 156

AWS Machine Learning

NOVEMBER 1, 2023

Organizations can search for PII using methods such as keyword searches, pattern matching, data loss prevention tools, machine learning (ML), metadata analysis, data classification software, optical character recognition (OCR), document fingerprinting, and encryption. This speeds up the PII detection process and also reduces the overall cost.

Government 122

Government Self Service Telecommunications Social Media 122

AWS Machine Learning

AUGUST 21, 2024

Today, physicians spend about 49% of their workday documenting clinical visits, which impacts physician productivity and patient care. By using the solution, clinicians don’t need to spend additional hours documenting patient encounters. This blog post focuses on the Amazon Transcribe LMA solution for the healthcare domain.

Healthcare 122

Healthcare Meeting Interaction Knowledge Base 122

AWS Machine Learning

OCTOBER 4, 2023

Use cases include document summarization to help readers focus on key points of a document and transforming unstructured text into standardized formats to highlight important attributes. The Falcon LLM is a large language model, trained by researchers at Technology Innovation Institute (TII) on over 1 trillion tokens using AWS.

Healthcare 120

Healthcare Training Tools Innovation 120

AWS Machine Learning

MARCH 6, 2025

This blog post delves into how these innovative tools synergize to elevate the performance of your AI applications, ensuring they not only meet but exceed the exacting standards of enterprise-level deployments. Optimized for search and retrieval, it streamlines querying LLMs and retrieving documents.

Knowledge Base 120

Knowledge Base Metrics System Policies 120

AWS Machine Learning

APRIL 10, 2025

This capability makes it particularly effective in analyzing documents, detailed charts, graphs, and natural images, accommodating a broad range of practical applications. Passionate about the transformative potential of AI, he actively explores cutting-edge advancements to drive efficiency and innovation for AWS customers.

Comparison 111

Comparison Trends Financial Analysis 111