2023 consumer data report: How online reviews shape multi-location businesses
BirdEye
SEPTEMBER 6, 2023
From the smallest purchases to a huge investment such as a car, online reviews are the new digital word-of-mouth and have the potential to sway purchase decisions and shape the success of your business. When it comes to multi-location businesses, being the top choice backed by positive reviews can help boost the return on investment (ROI).
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