Remove e-support Remove Measurement Remove Seminar
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Outsource Inbound Call Center Services? A Comprehensive Guide

Magellan Solutions

So, if you’re looking for a way to optimize your customer support operations, look no further than the inbound call center. Their layered security measures effectively prevent breaches. Let’s assume that e-commerce has insufficient manpower to deal with customer inquiries. Outsourcing protects against security breaches.

article thumbnail

What is Webinar, and Why is Webinar Important in Marketing?

SmartMessage Blog

We can explain the word webinar as a seminar organized on the Internet. Participation and engagement levels are hard to measure in physical activities. What are the Features of a Webinar Known as Internet Seminar? You can spread this page to a wider audience with social media and e-mail marketing. How to use it?

article thumbnail

What is Webinar, and Why is Webinar Important in Marketing?

SmartMessage Blog

We can explain the word webinar as a seminar organized on the Internet. Participation and engagement levels are hard to measure in physical activities. What are the Features of a Webinar Known as Internet Seminar? You can spread this page to a wider audience with social media and e-mail marketing. How to use it?

article thumbnail

How Turkey’s largest conglomerate is listening and acting to help employees during the COVID-19 crisis

Qualtrics

With the outbreak of COVID-19 in China early in 2020, Koç Holding started to implement extensive protective measures to prevent any contamination among employees. The findings were so helpful that the company ran two more Koç Pulses over the coming weeks to measure trends and take further actions. What they found.

Sports 46
article thumbnail

How Private Equity Firms Can Address Hidden Security Flaws in Open-Source Software (OSS)

West Monroe

But it often lacks extensive vendor support and scrutiny that comes with custom-developed software, and developers are not legally responsible to maintain their codebases. That means that projects are often abandoned by developers who have little incentive to support them—especially since they often receive little to no pay.