Customer Satisfaction Score (CSAT) Industry Benchmarks
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NOVEMBER 25, 2019
If you’re new to Customer Satisfaction Score (CSAT), a good starting point is seeing how you compare to peers in your industry. to get a pulse on CSAT across industries. to get a pulse on CSAT across industries. Customer Satisfaction Score is 76.5%. However, when it comes to industry, CSAT varies. .
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