TechSee

JANUARY 2, 2019

A gathering place for the world’s top business leaders and pioneering thinkers, this year’s event focuses on n an important theme: resilience. CTA sits down with Whirlpool Corporation to discuss the results of their latest global survey and the state of smart home innovation. Voice-First Experience: Innovation and Disruption.

Innovation 174

Innovation Entertainment Knowledge Base Technology 174

ECXO

DECEMBER 25, 2024

The Changing Landscape of Customer Expectations Over the last decade, customer expectations have evolved dramatically, reshaped by advancements in technology, the proliferation of online shopping, and the increasing availability of personalized services. Experiment with new approaches to exceed customer expectations.

Customer Experience 156

Customer Experience Customer Journeys Social Media e-support 156

ECXO

JANUARY 25, 2022

Ray leads the Thunderhead R&D team, responsible for our reputation for disruptive technology. Share this event: If you want to get in touch with Ray Garber, he is on LinkedIn. He has extensive expertise in customer relationship management, customer decisions, and self-learning.

Customer Relationship Management 296

Customer Relationship Management Innovation Analytics Employee Experience 296

C3Centricity

APRIL 17, 2019

One that stays in my memory for many reasons, was an event I attended in San Jose, California. Some say California is the centre of internet marketing; the San Francisco area for technology and San Diego for marketing. I tend to agree after having recently attended events in both cities. SELF-LIMITING THOUGHTS AND BEHAVIOURS.

Marketing 227

Marketing Technology Customer Centricity Conference 227

AWS Machine Learning

JANUARY 22, 2025

On our SASE management console, the central events page provides a comprehensive view of the events occurring on a specific account. With potentially millions of events over a selected time range, the goal is to refine these events using various filters until a manageable number of relevant events are identified for analysis.

Knowledge Base 112

Knowledge Base User Experience Examples Data 112

InMoment XI

MARCH 29, 2022

Women of InMoment: A global employee resource group designed to support inclusion and diversity, provide the women of InMoment with opportunities to mentor and learn from one another, activate leadership skills, and connect with service and professional growth activities in the larger technology community. Watch the video message below. #3:

Culture 370

Culture Leadership Groups Resources 370

InMoment XI

OCTOBER 7, 2024

Google Post Publishing Drive sales with easy publishing from Local Listings Promote your business updates, sales, and events directly on Google through streamlined post publishing. Enhance Understanding: Add comments describing events and observations for specific areas of charts and graphs. Strongest Signals 5.

Competitive Advantage 243

Competitive Advantage Innovation Comparison Roadmap 243

CSM Magazine

NOVEMBER 25, 2024

With the constantly evolving technology in retail businesses, electronic shelf labels have become an essential tool for dynamic pricing. Compared to traditional paper labels, ESLs are easily updatable because they use LCD technology and e-ink. Read on to know the future innovations in ESLs and how they will benefit businesses.

Innovation 52

Innovation Retail e-support Comparison 52

Retently

NOVEMBER 13, 2024

One of the most innovative ways brands are leveling up their CX is through Virtual Fitting Rooms (VFRs). By blending cutting-edge technology with customer needs, VFRs are solving a long-standing problem in ecommerce: How do you help shoppers feel confident in their purchase without a physical try-on? Let’s dive in!

Ecommerce 144

Ecommerce Retail Social Media Technology 144

AWS Machine Learning

JULY 8, 2024

Eviden is a next-gen technology leader in data-driven, trusted, and sustainable digital transformation. With a strong portfolio of patented technologies and worldwide leading positions in advanced computing, security, AI, cloud, and digital platforms, Eviden provides deep expertise for a multitude of industries in more than 47 countries.

Management 128

Management Policies System Technology 128

ECXO

JULY 21, 2023

This webinar will discuss the following points and will answer your questions that you can post upfront below on our LinkedIn main event page. How to develop the so-needed emotional connection in your early engagement How to deliver and generate a great experience from the first digital and human interactions.

B2B 120

B2B Video Culture Consulting 120

eglobalis

JULY 31, 2024

Marketing technology (MarTech) is pivotal in enhancing CX by integrating data, automating processes, and enabling personalized interactions sometimes in real-time. Virtual and Augmented Reality (VR/AR) VR and AR technologies, used by platforms like Unity and ARKit, create immersive and interactive experiences for customers.

Customer Experience 414

Customer Experience Social Media Analytics Chatbots 414

CSM Magazine

OCTOBER 29, 2024

Esports has also followed this trend, evolving from ordinary tournaments into grand events and spectacles. Tournaments in top esports disciplines boast impressive organization, decorations, and even exhibitions, making these events more exciting for fans. AI-powered tools are also starting to influence game development.

Video 105

Video Entertainment Culture Transportation 105

InMoment XI

JUNE 28, 2022

Our latest addition, ReviewTrackers, empowers over 175,000+ business locations to better understand and manage their customer reviews across 100+ sites with their review management technology. We couldn’t be more excited about this InMoment announcement: the launch of the latest set of technology innovations on our market-leading XI Platform!

Analytics 74

Analytics Feedback Report Industry 74

ECXO

SEPTEMBER 6, 2023

Join us for an insightful event presented by the European Customer Experience Organization (ECXO) in collaboration with SAS , a leading global analytics software company – Empowering Better Outcomes. Embrace change to foster a culture of innovation, adaptability, and customer-focused solutions. Limited Spaces Available!

Customer Experience 227

Customer Experience Data Customer Centricity Culture 227

AWS Machine Learning

MARCH 18, 2025

This is where the integration of cutting-edge technologies, such as audio-to-text translation and large language models (LLMs), holds the potential to revolutionize the way patients receive, process, and act on vital medical information. These insights can include: Potential adverse event detection and reporting.

Healthcare 92

Healthcare Analysis Knowledge Base Report 92

Lumoa

DECEMBER 5, 2017

Helsinki has welcomed 20.000 innovators at Slush , the world's leading startup event. This year among the main topics of "Technology" and "AI in Our Lives", you could also hear companies, both scaling and large, starting to talk about customer experience. It has been our second Slush and we enjoyed every bit of it.

Healthcare 256

Healthcare Customer Centricity Innovation Customers 256

Calabrio

JUNE 29, 2020

I believe the work we have done as a collective Calabrio team to create a culture of collaboration, sharing, inclusion and innovation is the foundation of our 2020 Top Workplace ranking. . At the onset of the pandemic, we immediately looked for ways to use technology to empower our global employees.

e-support 264

e-support Culture Employee Engagement Innovation 264

AWS Machine Learning

OCTOBER 31, 2024

To dispatch interaction events to the solution deployed in this post, Google Chat sends requests to your API Gateway endpoint. He currently works with public sector customers in France and across EMEA to help them modernize their IT infrastructure and foster innovation by harnessing the power of the AWS Cloud.

Knowledge Base 125

Knowledge Base Interaction Groups Customers 125

CSM Magazine

MARCH 25, 2025

Sabio Group today announced the expansion of its acclaimed ‘ Disrupt ‘ programme across Europe for 2025, taking its digital customer experience (CX) transformation event to three major European cities.

Groups 52

Groups Case Study Innovation Technology 52

AWS Machine Learning

MARCH 19, 2025

Join us as we explore how your organization can leverage this transformative technology to drive innovation and boost employee productivity. Components deep-dive Office Add-ins Office Add-ins allow extending Office products with custom extensions built on standard web technologies.

Automotive 108

Automotive Examples Resources Analytics 108

ECXO

JUNE 11, 2024

This transformation, driven by advanced data analytics, machine learning, and predictive technologies, is ushering in a new era of workplace efficiency and personalization. This adaptability is crucial in an era where the pace of technological change demands ongoing learning. However, the path forward is not without its challenges.

Employee Experience 334

Employee Experience Analysis Multi-Channel Employee Engagement 334

ECXO

JUNE 20, 2023

It can be more important than innovation or market dominance. How does a shared purpose and values help you harness creativity, innovation, skill and commitment? The company is dropping its ‘Sense and Simplicity’ brand promise to better reflect the ‘meaningful innovation’ it sees as its future differentiator.

B2B 367

B2B Brands Innovation Government 367

CSM Magazine

OCTOBER 30, 2024

The event also honored organizations like the Telecommunications and Digital Government Regulatory Authority (TDRA), Virgin Mobile UAE, Nakheel Community Management, NX Digital Technology, and Dubai Holding Community Management for their customer-centric initiatives.

Telecommunications 52

Telecommunications Innovation Customer Service Government 52

AWS Machine Learning

DECEMBER 3, 2024

The risk and impact of outages increase during peak usage periods, which vary by industry—from ecommerce sales events to financial quarter-ends or major product launches. David is part of a specialist team that focuses on helping customers learn, innovate, and utilize these highly capable services with their data for their use cases.

Customer Experience 107

Customer Experience Ecommerce Analysis System 107

AWS Machine Learning

OCTOBER 16, 2024

For further insights into speaker diarization in other use cases, see Streamline diarization using AI as an assistive technology: ZOO Digital’s story. This evolution promises not only to streamline operations but also to align content delivery with modern consumption habits and technological advancements.

Video 119

Video Metrics Multi-Channel System 119

Merkle

OCTOBER 28, 2022

As technology and marketing leaders are preparing for 2023, questions will arise regarding which technology advancements should be monitored and planned for. Earlier this fall, I attended Forrester’s Technology & Innovation event where emerging technology trends were discussed at length. These included: .

Technology 98

Technology Trends Innovation Marketing 98

Calabrio

FEBRUARY 26, 2021

As a result, Calabrio designed and deployed the tools needed to help businesses increase client satisfaction, build customer loyalty and enhance the customer experience through groundbreaking and easy-to-use technologies. As a result, Calabrio has been recognized as the winner of the 5th annual Workforce Optimization Innovation Awards.

Analytics 130

Analytics Innovation Contact Center Call Center 130

AWS Machine Learning

JUNE 7, 2023

United Arab Emirate’s (UAE) Technology Innovation Institute (TII) , the applied research pillar of Abu Dhabi’s Advanced Technology Research Council , has launched Falcon LLM, a foundational large language model (LLM) with 40 billion parameters. TII’s work focuses on breakthroughs that will future-proof our society.

Training 101

Training Innovation Technology Multi-Channel 101

AWS Machine Learning

OCTOBER 14, 2024

Test the Lambda function Next, test the Lambda function created by the CloudFormation stack by submitting a test event JSON. Then, choose Test on the top right of the event definition. About the Authors Emmett Goodman is an Applied Scientist at the Amazon Generative AI Innovation Center.

Chatbots 127

Chatbots Healthcare System Connections 127

AWS Machine Learning

JANUARY 13, 2025

The collaboration between BQA and AWS was facilitated through the Cloud Innovation Center (CIC) program, a joint initiative by AWS, Tamkeen , and leading universities in Bahrain, including Bahrain Polytechnic and University of Bahrain. The following diagram illustrates the solution architecture.

Report 112

Report Guidelines Comparison Analysis 112

Storyminers

DECEMBER 3, 2020

IBTM World Virtual is set for success with over 10,000 meetings due to take place over the three days of the event, which will this year take place completely online from the 8 th to the 10 th December. Buyers will attend from across the globe, with almost a third being new to the event.

Tourism 204

Tourism e-support Hotels Meeting 204

CSM Magazine

FEBRUARY 12, 2024

Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Careful tracking of these objectives will also facilitate post-event analysis.

Industry 95

Industry Tips Entertainment Transportation 95

InMoment XI

AUGUST 31, 2023

This year’s event is jam-packed with hands-on demonstrations, workshops, and interactive opportunities to help you extract tangible value from our speakers, as well as gain applicable knowledge for your experience programme. Integrated Insights : Delivering both leading innovative technology and strategic expertise to deliver ROI.

Conference 195

Conference Banking ROI Customer Voice 195

AWS Machine Learning

JANUARY 21, 2025

Amazon Lex is powered by the same deep learning technologies used in Alexa. When activity occurs in that activity is recorded in a CloudTrail event along with other AWS service events in Event history. You can view, search, and download recent events in your AWS account. Delete the CloudFormation stack you created.

Self Service 86

Self Service Knowledge Base Policies Conference 86

AWS Machine Learning

SEPTEMBER 25, 2023

Solution overview The theme of the Hackathon is to contribute to the UN sustainable goals with AI technology. client('runtime.sagemaker') def lambda_handler(event, context): data = json.loads(json.dumps(event)) payload = json.dumps(data['data']).encode('utf-8') He is also a huge tennis fan and enjoys playing board games a lot.

Innovation 120

Innovation Analysis Automotive Training 120

Experience Investigators by 360Connext

JUNE 8, 2021

If the B2B company is ever planning on inviting customers to their locations again, or ship products, or host a customer event…then those same concerns apply. . Invite employee feedback for innovation. Visibility around these submissions also creates collaboration for future innovation and ideas.

Customer Journeys 271

Customer Journeys Healthcare How To Video 271