InMoment XI

OCTOBER 7, 2024

Google Post Publishing Drive sales with easy publishing from Local Listings Promote your business updates, sales, and events directly on Google through streamlined post publishing. Enhance Understanding: Add comments describing events and observations for specific areas of charts and graphs. Strongest Signals 5.

Competitive Advantage 243

Competitive Advantage Innovation Comparison Roadmap 243

Joe Rawlinson

NOVEMBER 3, 2024

Companies today are leveraging a range of technologies to streamline these interactions. This is especially beneficial for high-traffic retail stores or promotional events. Personalizing Interactions With modern optical character recognition (OCR) technology, businesses can instantly access detailed customer data during interactions.

Innovation 78

Innovation Customer Service Multi-Channel Loyalty Programs 78

TechSee

NOVEMBER 20, 2018

Truck rolls cost anywhere from $150 – $500 per event, with that amount easily doubling when considering indirect costs. Solution: Two New Technology Trends. These two technologies deliver a better customer experience and a more cost effective method of addressing consumers’ technology issues.

Innovation 153

Innovation Technology Self Service Call Center 153

Clarivate

APRIL 21, 2022

Ukraine has a rich history when it comes to scientific innovation, from physics to life sciences, chemistry and engineering. In recent years, Ukraine has developed a reputation as an international information technology (IT) hub. Scientific innovation in Ukraine, by the numbers. Source: InCites.

Innovation 98

Innovation Technology Analysis Banking 98

Forrester's Customer Insights

SEPTEMBER 11, 2023

Technology Alignment: The Key To Powering Customer-Obsessed Growth You’ve likely suspected it and maybe have even said it out loud: Aligning technology with customer objectives can ignite significant growth. The data backs this up decisively.

Technology 57

Technology Innovation Study Data 57

Doing CX Right

DECEMBER 11, 2023

Learn exactly how smart companies effectively leverage AI innovations while maintaining exceptional human-centric service with Keynote Speaker, Stacy Sherman, and CXQA, Rob Connelly. The post AI Innovations That Support (Not Replace) Humans in Customer Experience – Live From Reuters Event appeared first on Doing CX Right.

Innovation 64

Innovation Customer Experience Customers Company 64

CSM Magazine

FEBRUARY 12, 2024

Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Careful tracking of these objectives will also facilitate post-event analysis.

Industry 95

Industry Tips Entertainment Transportation 95

Clarivate

JUNE 27, 2024

Discover how our combination of data-driven insights and analysis in digital health research and innovation highlight global societal impact in our latest report Digital health encompasses the use of digital technologies such as mobile apps, wearables and telemedicine, to improve health and healthcare delivery.

Innovation 80

Innovation Healthcare Government Analysis 80

AWS Machine Learning

JUNE 7, 2023

United Arab Emirate’s (UAE) Technology Innovation Institute (TII) , the applied research pillar of Abu Dhabi’s Advanced Technology Research Council , has launched Falcon LLM, a foundational large language model (LLM) with 40 billion parameters. TII’s work focuses on breakthroughs that will future-proof our society.

Training 94

Training Innovation Technology Multi-Channel 94

Merkle

OCTOBER 28, 2022

As technology and marketing leaders are preparing for 2023, questions will arise regarding which technology advancements should be monitored and planned for. Earlier this fall, I attended Forrester’s Technology & Innovation event where emerging technology trends were discussed at length. These included: .

Technology 98

Technology Trends Innovation Marketing 98

ECXO

SEPTEMBER 6, 2023

Join us for an insightful event presented by the European Customer Experience Organization (ECXO) in collaboration with SAS , a leading global analytics software company – Empowering Better Outcomes. Embrace change to foster a culture of innovation, adaptability, and customer-focused solutions. Limited Spaces Available!

Customer Experience 227

Customer Experience Data Customer Centricity Culture 227

Joe Rawlinson

OCTOBER 20, 2022

Bringing together people from all over the world in the same industry to learn and share is crucial to innovation. And a right set of event ticketing strategies is essential when you want to boost ticket sales online for your upcoming conference planning project, whether in-person or virtual. Understand how your event meets a key need?

Conference 78

Conference Strategy Sales Social Media 78

Clarivate

JUNE 26, 2024

As technology continues to drive progress, Intellectual Property (IP) plays a vital role in fostering innovation and nurturing economic and technological growth. Boosting innovation: The Indian Patent Office The report explores the effect of operational improvements to the Indian Patent Office (IPO).

Innovation 52

Innovation Telecommunications Knowledge Base Competitive Advantage 52

CSM Magazine

OCTOBER 30, 2024

The event also honored organizations like the Telecommunications and Digital Government Regulatory Authority (TDRA), Virgin Mobile UAE, Nakheel Community Management, NX Digital Technology, and Dubai Holding Community Management for their customer-centric initiatives.

Telecommunications 52

Telecommunications Innovation Customer Service Government 52

Forrester's Customer Insights

OCTOBER 29, 2020

Marketing leaders should embrace the new reality and look for ways to adapt their current approach to in-person events, while exploring ways to innovate their virtual event experience. They also need to pay attention to the underpinning infrastructure and integrate teams, processes, and technology.

Innovation 61

Innovation B2B How To Technology 61

Circular Edge

FEBRUARY 28, 2024

ASSA ABLOY makes it easy and secure to enter physical and digital spaces through their innovative solutions. Business Requirements Deploy JDE across multiple companies within Assa Abloy, ensuring at least two go-live events annually. Integrations: Integrating with various 3rd party systems like TAP/TAC, Buydesign, E2Open etc.

Innovation 52

Innovation Advertising Sales Technology 52

CSM Magazine

SEPTEMBER 27, 2023

Metaverse technology is increasingly becoming a way of getting things done for most businesses. The growing adaptation of the technology has seen its global market value clock $83 billion in 2023, a figure that is projected to increase to $936.6 What is Metaverse Technology and How Has it Benefited Businesses? billion in 2030.

Technology 59

Technology Tourism Travel Entertainment 59

TechSee

JANUARY 2, 2019

A gathering place for the world’s top business leaders and pioneering thinkers, this year’s event focuses on n an important theme: resilience. CTA sits down with Whirlpool Corporation to discuss the results of their latest global survey and the state of smart home innovation. Voice-First Experience: Innovation and Disruption.

Innovation 174

Innovation Entertainment Knowledge Base Technology 174

CSM Magazine

JANUARY 18, 2024

An expert on emerging technologies, Schick will share her vision for AI’s potential, educating delegates on how to adopt and benefit from its immense CX possibilities. “We are delighted to have Nina Schick, a true visionary in artificial intelligence, headline our event,” said Craig Pumfrey, VP of Marketing at Sabio Group.

Case Study 52

Case Study Groups Conference CRM 52

Clarivate

DECEMBER 12, 2023

Now, as we continue to innovate and invest in FoundationIP, it’s more powerful than ever. Read on to learn about some of the highlights: Greater integration There is now an easier way to integrate FoundationIP into your firm’s broader technology ecosystem, thanks to our implementation of REST API.

Innovation 59

Innovation Management Roadmap System 59

ECXO

NOVEMBER 11, 2024

Leveraging Technology The integration of technology in distribution channels is vital for improving customer experience. Training should encompass not only product knowledge but also insights into market trends, customer behavior, and emerging technologies.

Loyalty 334

Loyalty B2B Multi-Channel Training 334

ECXO

JANUARY 25, 2022

Ray leads the Thunderhead R&D team, responsible for our reputation for disruptive technology. Share this event: If you want to get in touch with Ray Garber, he is on LinkedIn. He has extensive expertise in customer relationship management, customer decisions, and self-learning.

Customer Relationship Management 296

Customer Relationship Management Innovation Analytics Employee Experience 296

Calabrio

FEBRUARY 26, 2021

As a result, Calabrio designed and deployed the tools needed to help businesses increase client satisfaction, build customer loyalty and enhance the customer experience through groundbreaking and easy-to-use technologies. As a result, Calabrio has been recognized as the winner of the 5th annual Workforce Optimization Innovation Awards.

Analytics 130

Analytics Innovation Contact Center Call Center 130

Totango

APRIL 18, 2023

The combination of people, experimentation, and intentional learning are essential for us to benefit from a smarter ecosystem and ensure we create something truly innovative to maximize impact—responsibly and safely. Register for the May 4th event here.

Innovation 102

Innovation Customer Success Customer Journeys System 102

Think Customers

JUNE 24, 2024

There, I was introduced to trade shows by attending Internet World, a sprawling event where the enthusiasm and excitement was palpable for how the internet was changing the world in real time. The yin and yang of people and technology was on full display. Technology alone is not the answer. “We

Conference 59

Conference Technology Meeting Contact Center 59

AWS Machine Learning

SEPTEMBER 25, 2023

Solution overview The theme of the Hackathon is to contribute to the UN sustainable goals with AI technology. client('runtime.sagemaker') def lambda_handler(event, context): data = json.loads(json.dumps(event)) payload = json.dumps(data['data']).encode('utf-8') He is also a huge tennis fan and enjoys playing board games a lot.

Innovation 96

Innovation Analysis Automotive Training 96

AWS Machine Learning

SEPTEMBER 6, 2022

Using software to detect a sound is called audio event detection , and it has a number of applications. In a healthcare environment, you can use audio event detection to passively listen for sounds from a patient that indicate an acute health problem. Using audio data with machine learning. About the authors.

Training 78

Training Examples Data Measurement 78

TechSee

FEBRUARY 21, 2022

Clearly, companies that generate value from AI consider the technology a worthwhile business transformation initiative. Artificial intelligence is a technology that mimics human activity, decision-making, and learning. Using AI technologies can save time and resources in the hiring process. What is Artificial Intelligence?

Innovation 109

Innovation Company Self Service Insurance 109

C3Centricity

AUGUST 12, 2019

One of the most frequent questions I get asked by my clients is how they can improve their innovation. . They then ask me if I can help them to improve their innovations and identify why this happened. Of course, I do help them, but I also suggest that next time it would be better if they called me before they started innovating!

Innovation 142

Innovation Healthcare Consumers Brands 142

Kustomer

JULY 24, 2020

Now more than ever, companies are searching for technology to deliver on customers’ growing demands. Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences.

Conference 52

Conference Customer Journeys Roadmap Contact Center 52

CSM Magazine

JULY 10, 2023

As the sun set on London’s iconic River Thames, attendees of our ‘Disrupt on the River’ event found themselves not just on a boat, but at the helm of the future of customer engagement. “Dare to disrupt and innovative,” Sabio’s Stuart Dorman urged attendees, setting the tone for the evening.

Innovation 52

Innovation Groups Travel Technology 52

Circular Edge

MARCH 4, 2024

During BLUEPRINT 4D, Circular Edge and its co-sponsors Medius and ALLOut Security will engage Oracle JD Edwards customers with a unique networking dinner, TopGolf & DJ After Party event. To further highlight the benefits of adopting the latest EnterpriseOne 9.2

Innovation 52

Innovation Engagement Conference Entertainment 52

CSM Magazine

SEPTEMBER 11, 2023

So, if you’re a planning, insight, or transformation specialist, then Sabio’s WFM Community Day, held at our London HQ, was a must-attend event. It’s no secret that workforce management (WFM) is at the core of effective business operations. And at our WFM Community Day we talked about both,” Paul McCluskey concluded.

Management 52

Management Return on Investment Entertainment Resources 52

InMoment XI

AUGUST 31, 2023

This year’s event is jam-packed with hands-on demonstrations, workshops, and interactive opportunities to help you extract tangible value from our speakers, as well as gain applicable knowledge for your experience programme. Integrated Insights : Delivering both leading innovative technology and strategic expertise to deliver ROI.

Conference 195

Conference Banking ROI Customer Voice 195

Uniphore

JANUARY 4, 2022

At Uniphore Converse 2022, enterprise executives from CX to Sales will learn the latest innovations in automation, conversational AI and emotion intelligence. Join us as we explore the technology and strategies needed to accelerate key initiatives, improve customer retention and drive revenue growth in today’s enterprise.

Contact Center 317

Contact Center Innovation Multi-Channel Customer Retention 317

Circular Edge

MARCH 4, 2024

Circular Edge’s annual VIP Customer Appreciation Event will feature delicious Tex-Mex catered from a local restaurant, live music and entertainment to celebrate #GoodTimesWithJDE and the continued success of the JD Edwards ecosystem.

Innovation 40

Innovation Entertainment Customers Technology 40

Optimove

JULY 24, 2024

The challenges: data access, budget limitations, technology resistance The team was faced with some key challenges, including multiple siloed systems that were limiting access to data, and that online engagements were not prioritized for budget nor for new technology adoption.

Innovation 52

Innovation Social Media CRM Government 52