AWS Machine Learning

JANUARY 13, 2025

For more on MuleSofts journey to cloud computing, refer to Why a Cloud Operating Model? The following diagram shows the reference architecture for various personas, including developers, support engineers, DevOps, and FinOps to connect with internal databases and the web using Amazon Q Business.

Innovation 96

Innovation Knowledge Base Policies Guidelines 96

InMoment XI

NOVEMBER 26, 2024

With this information, you can improve your customer experience and eliminate pain points. In fact, over 70% of organizations say that customer journey mapping has helped them improve the user experience (UX) of a product or service or has helped them gain investment to create new features. References ​​Khoros.

Customer Journeys 195

Customer Journeys Customer Experience Strategy Touchpoint 195

AWS Machine Learning

DECEMBER 3, 2024

This collaboration between AWS and New Relic opens up possibilities for building more robust digital infrastructures, advancing innovation in customer-facing technologies, and setting new benchmarks in proactive IT problem-solving. To get started on training, enroll for free Amazon Q training from AWS Training and Certification.

Customer Experience 100

Customer Experience Ecommerce Analysis System 100

AWS Machine Learning

MARCH 25, 2025

Background State persistence in generative AI applications refers to the ability to maintain and recall information across multiple interactions. This is crucial for creating coherent and contextually relevant experiences. These capabilities enhance the user experience and the overall functionality of generative AI applications.

Management 102

Management Healthcare Government Resources 102

AWS Machine Learning

OCTOBER 16, 2024

To evaluate the metadata quality, the team used reference-free LLM metrics, inspired by LangSmith. Transforming the video viewing experience is not merely about adding more descriptions, it’s about creating a richer, more engaging user experience.

Video 111

Video Metrics Multi-Channel System 111

AWS Machine Learning

JANUARY 22, 2025

Amazon Bedrock enabled us to enrich FMs with product-specific knowledge and convert free text inputs from users into structured search queries for the product API that can greatly enhance user experience and efficiency in data management applications. These filters need to be added and updated manually for each query.

Knowledge Base 105

Knowledge Base User Experience Examples Data 105

AWS Machine Learning

JANUARY 27, 2025

For detailed setup instructions, including account requirements, model access, and necessary permissions, refer to Creative content generation with Amazon Nova. You can also specify the speed of the movement; refer to camera controls for more ideas. Track right shot of single red balloon floating through empty subway tunnel.

Video 91

Video Entertainment Sports Examples 91

AWS Machine Learning

DECEMBER 13, 2024

If not, refer to Getting started with SageMaker HyperPod and the HyperPod workshop for guidance on creating and configuring your cluster. By connecting through login nodes, users can browse files, submit jobs, and compile code independently, promoting a more organized and efficient use of the clusters resources.

User Experience 93

User Experience Groups Resources Connections 93

AWS Machine Learning

MARCH 18, 2025

You can create multiple guardrails tailored to different use cases and apply them across multiple foundation models (FMs), improving user experiences and standardizing safety controls across generative AI applications. About the Authors Shyam Srinivasan is on the Amazon Bedrock Guardrails product team. Satveer Khurpa is a Sr.

Policies 79

Policies Interaction Government Resources 79

AWS Machine Learning

MARCH 19, 2025

Join us as we explore how your organization can leverage this transformative technology to drive innovation and boost employee productivity. Refer to the recommended publishing methods. User Interface : A custom web application that gets integrated into the MS Office experience.

Automotive 91

Automotive Examples Resources Analytics 91

AWS Machine Learning

FEBRUARY 12, 2025

Comprehensive metric categories : The evaluation system covers four key metric areas: quality assessment (correctness, completeness, faithfulness), user experience (helpfulness, coherence, relevance), instruction compliance (following instructions, professional style), and safety monitoring (harmfulness, stereotyping, refusal handling).

e-support 88

e-support Comparison Metrics Analysis 88

CSM Magazine

DECEMBER 17, 2024

Localization refers to the process of adapting a product or platform to suit the language, culture, and preferences of a specific target audience. Enhancing User Experience A localized platform makes users feel more comfortable and reduces the learning curve. What Is GitHub Localization?

Culture 52

Culture User Experience Guidelines Innovation 52

Comm100

DECEMBER 10, 2024

Reference gaming history to provide contextually relevant assistance and solutions. By consistently analyzing these metrics, operators can make data-driven decisions to improve player retention, streamline user experiences, and maximize revenue. Address players by name to create a personalized and engaging interaction.

Strategy 130

Strategy Multi-Channel Loyalty Social Media 130

AWS Machine Learning

NOVEMBER 7, 2024

In this second part, we expand the solution and show to further accelerate innovation by centralizing common Generative AI components. Shared components refer to the functionality and features shared by all tenants. Refer to Perform AI prompt-chaining with Amazon Bedrock for more details.

Government 107

Government Self Service Policies Resources 107

Clarivate

MAY 21, 2024

Over the past year we engaged in several research projects, working closely across our data science, engineering, content and user experience teams and customer community to learn first-hand about the potential and the limitations of generative AI (GenAI).

Government 129

Government eBook User Experience Innovation 129

Lumoa

JULY 17, 2023

User interface feedback and qualitative surveys Digitizing Customer Experience: A Key Step to Make Your Company Competitive The Connection between Digital Transformation and Customer Experience The term digital transformation refers to integrating digital technology into all aspects of a business.

Customer Experience 195

Customer Experience Strategy Self Service Chatbots 195

AWS Machine Learning

MARCH 19, 2025

However, as use cases have matured, the ability for a model to have access to tools or structures that would be inherently outside of the models frame of reference has become paramount. This capability has developed into what is referred to as tool use or function calling. The first is to use greedy decoding parameters.

Tools 68

Tools Examples System User Experience 68

AWS Machine Learning

FEBRUARY 6, 2025

A user asks Measures Assistant a question expressed in natural language and receives instructions on how to implement this. AEP references this data to generate cohorts and run analyses. With Amazon Bedrock, the future of innovation is at your fingertips.

Healthcare 70

Healthcare Knowledge Base Measurement Analytics 70

AWS Machine Learning

SEPTEMBER 25, 2023

Further, by allowing us to offload the heavy task of querying the Flan model to a managed service, we were able to keep our application lightweight and swift, enhancing user experience across various devices. He works primarily with Automotive customers to develop innovative AI/ML solutions and platforms for next generation vehicles.

Innovation 102

Innovation Analysis Automotive Training 102

AWS Machine Learning

FEBRUARY 5, 2025

Known for its user-friendly app and trust-building features, including user ratings and in-app chat, OfferUp enables users to buy and sell items and explore a broad range of jobs and local services. Keywords alone cant discern user intent. The test included a substantial user base, allowing for a robust comparison.

System 75

System User Experience Metrics Data 75

Alida

SEPTEMBER 22, 2016

Earlier this week, more than 400 professionals in marketing, customer experience, innovation and research gathered in Chicago for the 2016 Customer Intelligence Summit. Take advantage of new methodologies in research innovation. Use consumer insight through the product innovation cycle. broadcast still rocks!

Innovation 100

Innovation Marketing Social Media Healthcare 100

AWS Machine Learning

NOVEMBER 19, 2024

Deploy the solution To evaluate this solution, we have provided sample code that allows users to make a restaurant reservation through email and ask other questions about the restaurant, such as menu offerings. Refer to the GitHub repository for deployment instructions.

Knowledge Base 93

Knowledge Base Management Customer Satisfaction Policies 93

CSM Magazine

MARCH 18, 2025

By utilizing AI technologies, companies can streamline operations and create more personalized, engaging experiences for their customers. Generative AI refers to AI systems that are designed to create content, be it text, images, or even entire product designs, by learning from data. Sounds pretty great, right? Lets dive deeper.

e-support 52

e-support Chatbots Innovation Trends 52

ECXO

JUNE 25, 2024

This capability not only speeds up the design process but also enables a more comprehensive exploration of innovative ideas. Additionally, AI can predict future trends by analysing historical data and projecting potential shifts in consumer preferences, enabling companies to innovate proactively.

Customer Experience 156

Customer Experience Automotive Fashion Innovation 156

AWS Machine Learning

MARCH 11, 2025

Distillation refers to a process of training smaller, more efficient models to mimic the behavior and reasoning patterns of the larger DeepSeek-R1 model, using it as a teacher model. For details, refer to Create an AWS account. For example, DeepSeek-R1-Distill-Llama-8B offers an excellent balance of performance and efficiency.

Metrics 70

Metrics Training Telecommunications Examples 70

AWS Machine Learning

MARCH 14, 2025

About the Authors Ishan Singh is a Generative AI Data Scientist at Amazon Web Services, where he helps customers build innovative and responsible generative AI solutions and products. Data ScientistGenerative AI, Amazon Bedrock, where he contributes to cutting edge innovations in foundational models and generative AI applications at AWS.

Knowledge Base 81

Knowledge Base Metrics System Comparison 81

AWS Machine Learning

DECEMBER 10, 2024

This integration allows employees to manage their time off requests seamlessly in Amazon Q Business without having to switch between different applications, improving productivity and user experience. The following screenshot shows all the plugins available for end-user. Najih is a Senior Software Engineer at AWS Q Business.

CRM 90

CRM System Customer Relationship Management Examples 90

CSM Magazine

OCTOBER 29, 2024

This saturated market means operators are constantly looking for ways to innovate their platforms so they stand out. There are many areas like user experience that matter a lot when trying to stand out. In general, they help improve user experience and reduce friction when funding an account.

User Experience 52

User Experience Measurement Advertising Strategy 52

InMoment XI

SEPTEMBER 5, 2024

With these statistics in mind, it is clear that delivering consistent, memorable experiences is a must for any organization looking to build and sustain a loyal customer base. The only way to do this is by listening to what your customers are saying, which is referred to as the Voice of the Customer. References Mckinsey & Company.

Effort Score 195

Effort Score Net Promoter Score Customer Journeys Metrics 195

AWS Machine Learning

SEPTEMBER 5, 2024

Prompt engineering refers to the practice of crafting and optimizing inputs to the models by selecting appropriate words, phrases, sentences, punctuation, and separator characters to effectively use foundation models (FMs) or large language models (LLMs) for a wide variety of applications.

Management 129

Management Effort Score User Experience Examples 129

Service Untitled

FEBRUARY 14, 2013

All Genius Personnel will be salaried, and if a customer is interested in purchasing a car they will be referred to a salesperson. Cadillac initiated a new program with their Cadillac User Experience (CUE) designed to pare down the confusion of all the technology into a touch screen and a few touch controls.

Customer Service 68

Customer Service Innovation Advertising Loyalty 68

Circular Edge

APRIL 22, 2020

to modernize and transform their experiences – especially as individuals, companies & industries look to adapt due to the challenges surrounding COVID-19. Capabilities Whitepaper , which is designed to provide JDE users & managers with a holistic overview of all available tools, features & technologies within the 9.2

Resources 52

Resources Innovation Roadmap Self Service 52

InMoment XI

JULY 16, 2024

For example, Netflix excels at personalizing user experiences by offering content recommendations based on viewing history. References “Social Commerce Statistics.” This level of personalization makes customers feel valued and understood, fostering a stronger connection to the brand.

Tips 195

Tips Management Social Media Hotels 195

InMoment XI

JULY 16, 2024

For example, Netflix excels at personalizing user experiences by offering content recommendations based on viewing history. References “Social Commerce Statistics.” This level of personalization makes customers feel valued and understood, fostering a stronger connection to the brand.

Tips 195

Tips Management Social Media Hotels 195

Lumoa

AUGUST 23, 2021

Although we refer to the “post-pandemic world” in this article, we understand that we’re still in the middle of it all — we just hope we can provide a little hope and guidance for the present and future reality of a post-COVID world. Before we begin, we’d like to acknowledge the reality that COVID-19 is still an active pandemic.

Customer Experience 221

Customer Experience Social Media Video Customers 221

AWS Machine Learning

APRIL 19, 2024

Solution overview A solution refers to the combination of an Amazon Personalize recipe, customized parameters, and one or more solution versions (trained models). Start by creating a dataset group , schemas, and datasets representing your items, interactions, and user data. A solution version refers to a trained ML model.

Training 117

Training Resources Travel Software 117

Horizon CX

DECEMBER 1, 2023

let’s explore a couple of real-world examples that illustrate the crucial link between CX and strategic goals: Amazon: Customer-Centric Innovation for Market Leadership Alignment with Strategic Goals: Amazon’s relentless focus on customer experience is tightly aligned with its strategic goals.

Customer Journeys 130

Customer Journeys Customer Centricity Automotive Fashion 130