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Wearables: Technology on the Rise

QuestionPro Audience

The wearable technology market is growing at a rapid pace, with 1 in 5 Americans owning a wearable tech device. This technology encourages wearers to be more engaged in their health and lifestyle choices. New wearable technology on the market such as K’Track Glucose may change that.

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Unlocking Customer Loyalty in the Insurance Industry: NPS Insights

InMoment XI

Derek Eccleston, Director, XI Insights and Consultancy at InMoment Paul Smith, Global Marketing Director at NPSx by Bain & Company In the ever-evolving landscape of the UK insurance sector, understanding the pulse of customer perception and loyalty is paramount. In this blog, we will delve specifically into the UK insurance industry.

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Wearable Technology on the Rise!

QuestionPro Audience

What is Wearable Technology? Wearable technology encourages wearers to be more engaged in their health and lifestyle choices. With obesity being a global epidemic, doctors were particularly excited by this technology because it encouraged wearers to be more active.

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Ohio Mutual Insurance Group Talks CX

InMoment XI

MaritzCX Provides the Tools and Technology Needed to Research, Measure, and Focus the Customer Experience Chris Neeson, Customer Experience Leader at Ohio Mutual Insurance, attributes their CX Program success to a combination of knowledge, expertise, and selecting the right partner.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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CX Titans: Samsung & Apple’s Rivalry and Collaboration for Excellence

eglobalis

This symbiotic relationship has led to a continuous evolution in technology, pushing the boundaries of what customers expect and experience. The company’s structure is vast and complex, divided into numerous groups and subsidiaries that operate in various industries, including electronics, shipbuilding, construction, and insurance.

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Delving into Digital Conversations for Business Survival or Irrelevance, featuring Paolo Fabrizio

ECXO

In the 90s he took part in the startup of the first online insurance companies, following the customer’s entire life cycle. She believes in customer-centric communication throughout the customer journey, emphasizing integrated approaches and strategic technology use for secure, channel-independent experiences.

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