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Restaurant Reputation Management: Increase Diner Feedback & Demand

InMoment XI

This is where restaurant reputation management can be the difference between a new client and a lost opportunity. What is Restaurant Reputation Management? Restaurant reputation management is the process of monitoring, responding to, and addressing feedback from various sources. It results in increased revenue.

Feedback 195
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Do You Need a Customer Experience Manager?

InMoment XI

To avoid this problem, you need a customer experience manager to break down silos, unify your tech stack, and unite your directors, VPs, and business units with the ultimate goal of creating a friction-free, productive, and delightful customer experiencefrom onboarding to renewal and advocacy. What Background Should a CX Manager Have?

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Online Reputation Management for Doctors: Attract New Patients & Boost Your Practice

InMoment XI

A well-managed online presence isn’t just about avoiding bad reviews; it’s about proactively building trust and attracting new patients. What is Online Reputation Management for Doctors? In a nutshell, reputation management is about shaping the narrative around your practice. Why Is Doctor Review Management So Important?

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Multi-Location Review Management: A Guide for Growing Businesses

InMoment XI

Without making an effort to streamline review management across multiple locations, brands risk significant reputational harm, which can hamper or even stall growth. Thats why growing businesses need a way to unify multi-location review management. But this can be difficult to do with decentralized review management.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Effective Cash Flow Management 🔑 Learn strategies to manage your cash flow efficiently, ensuring liquidity and financial stability.

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Credit Union Reputation Management: Why It’s Key for Member Trust and Satisfaction

InMoment XI

Focusing on credit union reputation management is crucial for building trust with existing and potential members. Why Is Reputation Management Important for Credit Unions? Attracting New Members Member Loyalty Competitive Advantage Crisis Management Credit unions are member-driven financial cooperatives.

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7 Best Local Listing Management Software for Supermarkets and Grocery Stores

InMoment XI

Local listing management is crucial for any business that relies on local foot traffic. For supermarkets with numerous locations, the job becomes nearly impossible without the right local listing management software. What Is Local Listing Management Software?

Software 195
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How to Find Common Ground: Account-Based Marketing (ABM) for Team Alignment

Speaker: Alex Moore, Co-Founder of Stratagon Marketing & Technology

The implementation of ABM can be challenging, involving change management and the integration of the right tech tools and automation. ABM aligns marketing and sales efforts toward specific target accounts, fostering personalized interactions with high-value prospects. It's a win-win strategy for both teams.

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The Innovator’s Guide to the Digital-first Contact Center

Included in this guide: How to incorporate AI for self service Tips for managing next-gen digital The "secret sauce" of digital leadership Download this guide today to learn how to help your business adapt to this evolving landscape and leverage the power of next-generation digital customer service.

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The New CX: Your Guide to AI Agents

Addressing Labor Challenges: Understand how AI Agents bridge the gap caused by labor shortages, reduce churn, and manage service requests efficiently. This leads to enhanced agent productivity and overall customer satisfaction. Download the eBook now and start transforming your customer service with AI Agents for your Business!

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The US Customer Experience Decision-Makers Guide 2022-23

In this guide, you'll find various findings and suggested strategies for maximizing the customer experience while improving profitability and managing cost. Download today to learn the key steps to improve your customer experience strategy! Included in this guide: What does CX mean to a customer?

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. The Future of Product Management 🔮 How to continuously integrate AI into your work to stay ahead of emerging trends and technologies.

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Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input.

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. In this webinar, we'll highlight the critical importance of business and financial acumen in product management. Register now to save your seat!

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Research Report: The State of Community Management

In collaboration with the Community Roundtable, we have provided you with a comprehensive summary of The State of Community Management 2020, including an assessment of three key findings: Advanced Communities Create Generative Value. External Communities Elevate the Customer Experience. Internal Communities Reveal Untapped Potential.