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Utilities must balance capital investment and operations and maintenance (O&M) costs and adopt equipment and technologies in a manner that best serve customer needs while meeting reliability needs and regulatory objectives. Changes are expected as regulators shift from cost-of-service models to performance-based ratemaking. Taking action.
For instance, while the mobile or social channel may be ‘hot,’ many brands look for one-dimensional ‘quick fix’ solutions that focus on this alone when the channel may not even widely relevant to your customers. Erol Toker is the Founder and CEO of Truly Wireless. Steven Mintz. CLMPrescript. Erol Toker. TrulyWireless.
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