Retently
NOVEMBER 27, 2024
Measuring Success: Metrics to Monitor Conclusion Did you know that global ecommerce sales are expected to hit a jaw-dropping $8.1 With the industry growing at lightning speed, brands face a golden opportunity to scale like never before – but it’s not as simple as setting up a website and waiting for sales to roll in. trillion by 2027
ECXO
FEBRUARY 3, 2025
Turning the Tables: Why a Proactive Sales Process is the Ultimate Customer Experience Hack Introduction In the fast-paced world of sales, one thing is clear: the customer experience can make or break your success. By embracing a proactive sales process. So, how do you flip the script? The result?
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InMoment XI
FEBRUARY 12, 2025
For retail businesses with brick-and-mortar stores, customer reviews are one of the most effective ways to increase traffic and drive offline sales. This could result in increased sales and more reviews (if you play your cards right), helping you attract even more new customers. Here are some tips to guide you.
Steve DiGioia
SEPTEMBER 24, 2020
We must never be too busy to deal with a customer, too tired to patiently address their concerns, or so pompous that we try to dazzle a customer with the latest industry jargon or specifications just to show how brilliant we are while thinking it will lead to increased sales. TipsOnThursday, #customerservicefacts.
Speaker: Alex Moore, Co-Founder of Stratagon Marketing & Technology
Ever wondered why sales and marketing teams often struggle to collaborate effectively? Diverging goals, poor communication, and conflicting strategies frequently create silos, leading to a disconnect where marketing efforts fail to translate into substantial sales conversions. Enter Account-Based Marketing (ABM).
C3Centricity
DECEMBER 10, 2024
The campaigns 7% sales increase demonstrates the power of personalisation in driving purchases. Visionary Tip: Imagine offering real-time personalised recipes based on a consumers pantry, helping them make the most of your products while creating a memorable brand experience.
ECXO
JUNE 15, 2021
Tips for Transforming to a Customer-Centric Company Culture. At most companies the culture remains product-focused or sales-driven, or customer centricity is considered a priority only for certain functions such as customer service or marketing. SHARE ARTICLE. Share on facebook. Share on twitter. Share on linkedin. Share on email.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The bad news?
Advertiser: ZoomInfo
How should frontline sales professionals approach selling to the C-suite in today’s ultra-competitive market? We called on ZoomInfo’s top sales people — including our founder and CEO — to bring you the definitive guide for selling to the C-suite.
Advertiser: ZoomInfo
In fact, less than 2% of today’s cold calls actually result in meetings, and 63% of sales professionals say it’s what they dislike most about their jobs. If you’re looking to perfect your cold calling techniques, download ZoomInfo’s latest eBook for a number of cold calling tips to help generate more leads to fuel your funnel.
Speaker: Jeremy Watkin, Director of Customer Experience at FCR
If you're a contact center leader you've undoubtedly been inundated with sales people trying to get you to hop on the chatbot bandwagon. Tune in for some practical tips for improving agent engagement, reducing attrition, and improving your overall customer experience. But is this the best place to burn our operational calories?
Speaker: Vicki Brackett, Author and COO of Sinousia
Tips to reduce absenteeism – almost immediately. These strategies have been vetted by thousands of employees and have a track record of making immediate impact to customer service satisfaction scores, sales conversion, absenteeism and employee retention. Understand what motivates your employees and capitalize on it.
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