eglobalis
OCTOBER 30, 2024
As organizations aim to boost productivity, engagement and overall satisfaction, AI technologies are becoming essential tools The Gist AI boosts productivity. As organizations aim to boost productivity, engagement and overall satisfaction, AI technologies are becoming essential tools. Faster hiring process.
ECXO
OCTOBER 17, 2024
Products like Medtronic’s MiniMed insulin pumps and Tandem’s t X2 Control-IQ system manage chronic conditions like diabetes with precision. Cutting-Edge Technology and Its Complexities With rapid advancements in technology, medical devices are becoming more sophisticated.
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eglobalis
NOVEMBER 3, 2024
This process is particularly powerful in sectors with high trust requirements, such as technology and cybersecurity. Deloitte emphasizes the importance of integrating front-office and back-office systems to create a streamlined, client-centric experience.
InMoment XI
OCTOBER 12, 2022
That’s where a closed-loop system comes in! Bain & Company defines a closed-loop system in “The Ultimate Question 2.0” ” And though closed-loop systems have been around for a while now, they are still just as vital to you customer experience (CX) program! .” Check out these seven tips.
Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo
Advanced search: Narrow the search to find candidates using specialized filters like education, and current company technologies. Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system.
eglobalis
NOVEMBER 26, 2024
Scaling Empathy Through Technology Technology can scale empathy by personalizing interactions and anticipating client needs across global operations. Operational Challenges Empathy requires seamless integration into processes and systems, but: Data Silos: Disconnected client data across departments undermines personalized engagement.
ECXO
NOVEMBER 26, 2024
Lack of Standardized Processes If your company’s customer experience relies on unicorns, it likely means that you don’t have robust systems and processes in place. Standardize Processes and Procedures, and Develop a Knowledge Management System Invest in robust, standardized processes that anyone on your team can follow.
Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)
Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks.
Speaker: Ryan Bryers, SVP of Global Engineering
In a rapidly evolving industry, the shift from traditional on-premise systems to cloud-based solutions has become crucial for retail success. With technology giants like Google, AWS, and Azure leading the charge, the true value of the cloud extends far beyond cost savings.
Speaker: Jason Cottrell and Brian Walker
Now, retail success depends on integrating a blend of diverse technologies to thrive. Gradually upgrade your systems for continuous improvement. The era of all-in-one platforms is over. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity?
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Harness the Power of Technology 📲 Discover how to leverage cutting-edge tools and platforms for effective remote onboarding. From virtual training tools to communication platforms and performance tracking systems, you'll be equipped to provide an exceptional new hire experience.
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A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.
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