Webinar Related Topics 
InMoment XI
DECEMBER 30, 2021
It’s fair to say that we all learned a few crucial lessons within the past year(s) about the shift in customer expectations and needs—and we’ve strived to put our learnings into a few CX strategy webinars. Watch the webinar to get the full inside scoop! Find out the other secrets to winning these moments when you watch the webinar!
IntouchInsight
JULY 16, 2020
In case you missed it, get the highlights from the "Do something great with customer feedback" webinar that took place on July 9, 2020 with Heart of the Customer's CEO & Founder, Jim Tincher, and our very own Executive Vice President, Erin Fenn.
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IntouchInsight
JUNE 14, 2023
In support of this, we have launched monthly free product demo webinars. Here at Intouch Insight, we are always working with our customers to help elevate their customer experience game.
Centriam Customer Experience Lab
MARCH 26, 2019
During this recorded webinar, Alvin Stokes, senior vice president of customer experience at Cable & Wireless Communications, shares how this transformation led to a dramatic increase in revenue and NPS® for Cable & Wireless. A customer experience transformation is underway at Cable & Wireless, a $3.6
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention. Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more!
Kerry Bodine
AUGUST 2, 2021
I hope you’ll join me on Tuesday, August 17 at noon Central time , when I’ll be teaming up with the global procurement and supply chain consultancy Proxima for a fun webinar. The post FREE Webinar! The folks at Proxima share a mindset that’s near and dear to my heart: transformation through customer centricity.
ECXO
JUNE 7, 2023
Join us by subscribing to this exceptional webinar via the following Zoom link: [link] Additionally, we invite you to become a valued member of the open-access CX professional Business Network by clicking here: [link]. Discover more about the ECXO at [link]. Find out more about her at [link].
Speaker: Daniel Quick, Head of Customer Education, Asana
In this webinar, Daniel Quick, the Head of Customer Education at Asana, will share how he brings his background in game design into the Customer Education experience at Asana, and help you do the same. At work management platform, Asana, the company is well-aware of the need for bringing something extra to the training table.
Speaker: Kristina Evey, Customer Experience Strategist, The Customer Experience Podcast for Business Leaders
This webinar will do a deep dive into the mindset, processes and methods of building a successful Customer Experience. By the end of this webinar, you will know: What drives buying decisions. The steps necessary to define CX strategy. How to set and manage CX expectations. Outcomes of effective Journey Maps.
Speaker: Colin Shaw, Founder & CEO, Beyond Philosophy
In this webinar, Colin Shaw, Founder of Beyond Philosophy and recognized by LinkedIn as one of the worlds top 150 business influencers will that you need to embrace the fact that by understanding Customer emotions and psychology you will be able to design an experience that influences Customers decision making and their behaviour.
Speaker: John Mansour
Join our upcoming webinar to learn about highly rewarding career paths that don't involve management responsibilities. Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
Speaker: David Bard, Principal at VP Product Coaching
But fret not, this webinar is your key to effective product development! 📅 May 2, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours! Join us for an enlightening session to empower you to lead your team to greater heights.
Speaker: Nick Glimsdahl, Client Enablement Director, Voice Data Systems
This webinar will cover: Common hesitations toward going digital and how to work through them. If you want to be a true leader in customer experience, you won't want to miss this webinar. So, it follows naturally that modernizing your contact center is critical to enhancing the customer’s experience.
Speaker: Jason Tanner
Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability. June 20, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours! The probability of success dramatically improves with early planning for profitability.
Speaker: Anne Steiner and David Laribee
🤝 In this new webinar, Anne Steiner and David Laribee of Nerd/Noir will delve into tactical methods to bridge the gap between an isolated focus on development, and a holistic view of product strategy. Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
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