Webinar Related Topics 
IntouchInsight
JUNE 14, 2023
In support of this, we have launched monthly free product demo webinars. Here at Intouch Insight, we are always working with our customers to help elevate their customer experience game.
InMoment XI
JANUARY 27, 2020
Learn to identify customer expectations, pain points, and more by listening to our MarizCX Webinar on Wednesday, January 29th. Are You Curious About Which Experiences Matter Most to Your Customers? Join experts Jennifer Passini and Frank Leinweber as they explain how to enhance the value of your customer journey mapping program.
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InMoment XI
MARCH 23, 2020
Join top customer experience and research experts from Inmoment and MaritzCX, and Inmoment company, in this webinar as they provide answers to your critical. Don’t stop listening to your customers during this critical time! View Article.
Feedbackly
MAY 15, 2024
Join the CXforum webinar on May 29 when Feedbackly’s Jaakko Männistö, a globally awarded CX professional and a co-founder of CXforum, reveals what makes front-runners stay ahead in CX, and how you can do it, too.
Speaker: Daniel Quick, Head of Customer Education, Asana
In this webinar, Daniel Quick, the Head of Customer Education at Asana, will share how he brings his background in game design into the Customer Education experience at Asana, and help you do the same. At work management platform, Asana, the company is well-aware of the need for bringing something extra to the training table.
Kerry Bodine
JANUARY 14, 2021
In this webinar, Darryl and I will discuss: Steps to create a strategy that drives business outcomes amidst continued business and societal changes in 2021. I hope you’ll join us for this webinar! The post Webinar: Strategies to Navigate CX Demands for the Contact Center appeared first on Bodine & Co. Register here.
Feedbackly
OCTOBER 10, 2023
We’ll be looking at this question at the upcoming webinar together with Mikko Määttä, Head of Marketing at Frosmo , and Kristian Stolt, COO of Feedbackly. Both men are experts in their field and it is guaranteed to be a highly valuable webinar with lots of practical stories and examples.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings.
Speaker: Kristina Evey, Customer Experience Strategist, The Customer Experience Podcast for Business Leaders
This webinar will do a deep dive into the mindset, processes and methods of building a successful Customer Experience. By the end of this webinar, you will know: What drives buying decisions. The steps necessary to define CX strategy. How to set and manage CX expectations. Outcomes of effective Journey Maps.
Speaker: Colin Shaw, Founder & CEO, Beyond Philosophy
In this webinar, Colin Shaw, Founder of Beyond Philosophy and recognized by LinkedIn as one of the worlds top 150 business influencers will that you need to embrace the fact that by understanding Customer emotions and psychology you will be able to design an experience that influences Customers decision making and their behaviour.
Speaker: Shawn Phillips, CCXP, Head of Growth and Innovation
In this exclusive webinar with Shawn Phillips, you'll learn how great organizations are: Using AI tools to go deep into understanding their customers Building unique journeys to ensure customers solve their problems in the way that they want Doing all of this simultaneously with a low cost to serve Don't miss this session!
Speaker: Nitin Sharma, MBA (Market Research, Management Decision Making), CEO, Gold Research Inc.
In this webinar, we will learn to identify, track, measure, blend, and synthesize insights across multiple digital channels, to pinpoint the exact moments that matter most to your target customers. By the end of this webinar, you will know: How to collect data across multiple channels.
Speaker: Dave Seaton, CEO of Seaton CX
Join industry visionary Dave Seaton in this exclusive new webinar as he shares his process for creating compelling customer journey maps using his DARMA method! When crafted with precision and insight, journey maps emerge as powerful catalysts, transforming customer experiences and steering businesses towards profitable growth.
Speaker: Jeanne Bliss, President, CustomerBLISS and Co-Founder, CXPA
In this webinar, customer experience pioneer Jeanne Bliss shares her 5-step guide to help companies simplify their approach to customer experience and culture transformation. By the end of this webinar, you will know: “Be the Person I Raised You to Be?” : How to enable your employees to thrive.
Speaker: Colin Shaw, Founder & CEO, Beyond Philosophy
In this webinar, Colin Shaw will explain to you how the human side of a customer's experience can drive significant value, and how you can fit that human element into your new digital experience. In this webinar, you will learn: How to create value by using empathy to drive digital experiences.
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