White Paper Related Topics 
ijgolding
DECEMBER 2, 2015
Almighty Chief Strategy Officer Ian Fitzpatrick recently wrote and published the white paper, “Hearts, Then Charts,” which offers a practical framework for aligning organizations with their customers to create a customer-centric culture. You can view and download the full White Paper here. Bean and OxFam.
InMoment XI
OCTOBER 10, 2022
WHITE PAPER. Download the White Paper. Understanding survey statistics and trends can help you get the best possible feedback from your customers, which can help you grow your business. Customer feedback can help improve your processes, decide on new features or products, and ultimately boost customer happiness.
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InMoment XI
DECEMBER 3, 2021
“ In this white paper, you will learn: What inclusivity means for experience professionals How seven steps will help you develop an inclusive and accessible strategy What the principles of inclusive experience design are and how they benefit your organization.
InMoment XI
JANUARY 6, 2022
Click here to read our full-length white paper on the world of CX incentives programs, in which expert David Ensing considers these initiatives from every angle and presents a carefully researched perspective you can leverage.
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DMG Consulting’s new white paper examines the ways generative AI (GenAI) and automation can be applied to drive significant business outcomes — and the tools and applications to consider to make that happen. And, if they’re not able to, they just might find one of your competitors who will offer the flexibility they are looking for.
InMoment XI
SEPTEMBER 30, 2021
To learn more, read this white paper that takes a deep dive into the strategies and methods you can utilize to perfect your email survey invitations. .
InMoment XI
OCTOBER 11, 2021
And if you’re interested in a more in depth guide to crafting the ultimate anonymous EX program, take a look at our white paper Just How Anonymous Is Your Employee Experience Program?
Advertiser: Interactions LLC
Read the new Tractica white paper to learn how important conversational AI is to your CX strategy. In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature.
This white paper will show you how to select the right method to calculate the ROI of your CX program, and who to turn to for the data to make a compelling case. In 2020, it’s critical for CX to demonstrate how their work impacts business outcomes.
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If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
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This white paper takes an in-depth look at the problem and explains how outsourcing can be used to fix it. When turnover runs rampant in the contact center, institutional knowledge is lost, productivity drops, the quality of service decreases, and employee engagement and morale go down.
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Download this Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals white paper to discover the metrics you can track to prove ROI in each of these critical areas.
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This white paper explores why this third option is the best choice for companies looking to reap the benefits of a comprehensive CX program that leverages the latest research technologies, augmented by the power of the human mind. However, a third option has emerged, blending the best of both worlds, software plus services.
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