InMoment XI
DECEMBER 30, 2021
It’s fair to say that we all learned a few crucial lessons within the past year(s) about the shift in customer expectations and needs—and we’ve strived to put our learnings into a few CX strategy webinars. Watch the webinar to get the full inside scoop! Find out the other secrets to winning these moments when you watch the webinar!
Kerry Bodine
AUGUST 14, 2020
On Wednesday I presented a webinar with the Toronto Customer Experience Professionals Association. So many, in fact, that I didn’t have time to answer them all on the webinar itself. I hope you’ll find the answers below helpful on your path to journey management. Should Product Managers be appointed Journey Managers?
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InMoment XI
MARCH 23, 2020
Join top customer experience and research experts from Inmoment and MaritzCX, and Inmoment company, in this webinar as they provide answers to your critical. Don’t stop listening to your customers during this critical time! View Article.
Kerry Bodine
AUGUST 1, 2020
Join me on Wednesday, August 12 at 1:00pm ET for a webinar with the Toronto Customer Experience Professionals Association. Webinar overview. Enter Journey Management: The practice of strategically driving experience improvements that support customers’ goals. What are the key responsibilities and challenges of Journey Managers?
Speaker: Conrado Morlan
In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. The Future of Product Management 🔮 How to continuously integrate AI into your work to stay ahead of emerging trends and technologies.
Experience Matters
APRIL 13, 2020
Last week, my colleagues Steve Bennetts, Sally Winston, and I held a webinar (watch it here) focused on how organizations should manage their employees’ work-from-home experience. The post Managing the Working-From-Home Employee Experience appeared first on Experience Matters.
ECXO
JUNE 7, 2023
Join us by subscribing to this exceptional webinar via the following Zoom link: [link] Additionally, we invite you to become a valued member of the open-access CX professional Business Network by clicking here: [link]. Robert has extensive experience as a CRM campaign manager and has taken CRM into the cloud.
Speaker: Jamie Bernard
Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. In this webinar, we'll highlight the critical importance of business and financial acumen in product management. Register now to save your seat!
Speaker: Pulkit Agrawal
As digital transformation advances at a rapid pace, Digital Adoption Platforms (DAPs) have become essential tools for enhancing user experiences and redefining product management strategies. 📆 August 15, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours!
Speaker: David Bard, Principal at VP Product Coaching
But fret not, this webinar is your key to effective product development! Discover how the symbiotic relationship between product managers, UX/UI designers, and developers can transform pitfalls into opportunities, propelling your product outcomes to unprecedented heights.
Speaker: Jason Tanner
Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability. Explore how to create more sustainable solutions, manage in-licenses, comply with regulations, and develop strong customer relationships through ethical and responsible practices.
Speaker: Anne Steiner and David Laribee
To understand how a great DX can contribute not only to the well-being of our development teams, but also to the broader objectives of product success and customer satisfaction, we first need to understand the relationship between DX and the Product Manager Experience!
Speaker: Scott Sehlhorst
Whether we label it as customer-centric or product-led depends on how long we've been doing product management. In this webinar, we won't focus on the research methods for discovering user-needs. Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)
This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the distinctive roles and responsibilities of a Platform PM compared to other Product Managers.
Speaker: Adam Dorfman, Head of Product Growth at Reputation and Jeremy Shubitz, Director of Marketing at Bosley
Tune into the webinar to learn: What specific channels do customers go for feedback. Best practices for monitoring and managing online reviews. However, negative feedback can offer actionable insights to build a stronger product and customer experience. 8 golden nuggets for responding to negative reviews.
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